Responsibilities• Lead the delivery team for the deployment of infrastructure for a Full Stack (CBS,CRM) solution.• Definition of resources for the project.• Definition of Timelines and assign task to delivery team members.• Decision making.• Customer relationships and customer satisfaction management in order to achieve project scopes.• Report to TMO, PMO and BPO.• Technical consultancy to define scopes, FRS and common operation issues according to customer needs.• Technical consultancy for the IT Infrastructure Architecture.

Responsibilities:• Be the Technical Leader in implementation projects of VAS cloud (Messaging) solutions.• Technical consultancy to define scopes, FRS and common operation issues according to customer needs.• Technical support and maintenance Leader for VAS Cloud platforms (SMSC, MMSC, USSD, WAPGW, VMS), NGIN, and AAA.• Management of technical staff.• Virtualized Infrastructure (On Premises, Cloud) and Operating Systems (Linux, windows) delivery, administration, and support.• Data Base (ORACLE) delivery, administration, and support.• Networking design analysis.• Delivery, Technical support, and Customer service.

Responsibilities:* Network architect. • Investigation and Development Office (I+DT) member. Optimize, modify, and integrate network elements, solutions, and platforms to the mobile network of the company.• FRS Development and Analysis.• Design technical solutions for VAS Cloud Platforms SMS, MMS, WAP, and USSD.• Technical consultancy for Virtualized and Cloud Infrastructure, Operating Systems (Linux, Windows) and Databases (ORACLE).• Technical consultancy for VAS Cloud Platforms SMS, MMS, WAP, and USSD.• Technical support for VAS Cloud Platforms SMS, MMS, WAP, and USSD.• Development and Generation of WOs.* Project manager. • PMO mobile solutions division member. Project planning in all its aspects, identifying the activities to be performed, resources, risks, timelines, and costs.• Management and coordination of all resources used in the project.• Decision making.• Collaboration with customer and supplier in the definition and realization of the objectives of the project.• Report to PMO and BPO.Achievements:Reduced company OPEX by launching live commercial VAS platforms SMSC, MMSC and WAPGW on a CLOUD unified solution before the estimated schedule.

Responsibilities:• Infrastructure administration and technical support based on Linux, Windows Server 2008 and 2012.• Database administration and technical support for Oracle, SQL Server and Sybase.• Applications Administration and technical support. • Version release control.• Applications deployment on test (UAT) and productive environments.• UAT performance monitoring. • Data testing on Oracle, SQL Server and Sybase Instances.Achievements:Improved the release version control doing it more efficient and reducing time by at least half to go forth implementation process, it was done designing a procedure and an algorithm. Project planning for all new projects was improved.

Responsibilities:• Be the Technical Leader in implementation projects of VAS platforms SMS, MMS, and WAP.• Management of technical staff.• Virtualized Infrastructure (On Premises, Cloud) and Operating Systems (Linux, windows) delivery, administration, and support.• Data Base (ORACLE) delivery, administration, and support.• Networking design analysis.• Technical support for SMS, MMS, WAP, SDP, and USSD VAS platforms.• Delivery, Technical support, and Customer service.Achievements:• As a technical leader, had done the Live commercial launch of WAPGW expansion, SMSC expansion, and SMSGW platform for different carriers.• Had won the recognition as Best Engineer of the first semester of 2014 by my work in February, when I resolved several technical critical situations that avoided a fine for the company.

Responsibilities:• Manage After Sales Service Department including management of technical staff.• Installations, maintenance, setups, troubleshooting and repairs of electronic equipment.• Technical support and customer service receiving and resolving requests based on customer needs and internal needs.• Planning and project management for Bang & Olufsen, establishing solutions often integrated with automation and other brands.Achievements:• Improved response time to customer, designing a software tool to have a record of every client and equipment that pass through After Sales Department. • Be the Leader of the only After Sales Department capable of the installation of the most complex integrated AV systems in LATAM.