Performs installations and changes of service, while adhering to: company procedures and safe work practices, National Electric Code (NEC) and National Electric Safety Code (NESC) requirements and local ordinances in order to provide (or remove) services to the customer. Completed all customer interactions as required. Installed and configures static internet protocols (IPs), as needed, on business internet installations. Saves and loads customer configuration files during swaps or upgrades that may contain customer local area network (LAN) gateway modifications, port forwarding, port assignment, or static IPs. Configures and troubleshoots network devices with command line interfaces. Preformed network installations using networking fundamental topics including IP addressing, subnetting, IP routing protocols and LAN (local area network) and WAN (wide area network) concepts and configurations. Completed installations and service, may lead projects, for advanced enterprise services, such as, but not limited to metro-E, cell backhaul, PRI (primary rate interface) over fiber and voice edge over fiber.Conducted commercial site surveys based on knowledge of right of entry agreement, commercial construction, building layout and mechanical systems.Communicated, engaged and provided customer with education on products and services, which may include, applications, use of services and equipment, consumer devices and company policies as they relate to the customer. Provided information on additional products and services available, which align with or expand on current subscription and recommend products or services to customers.