Andrew Hucks

Andrew Hucks Email and Phone Number

Customer Experience Manager @ Met-Cap Management LLC
cranston, rhode island, united states
Andrew Hucks's Location
Lincoln, Rhode Island, United States, United States
About Andrew Hucks

With more than 10 years of experience in retail Account Management, Operations, and Customer Experience Management, I have developed a strong talent for building and fostering relationships with high-impact clients and customers alike. From tedious day-to-day operations to the exciting challenge of growing my role, I have proven to be an impactful asset.I'm a self motivated thinker with an affinity for making things work. My young career has already had more ups than downs as I quickly rose through the ranks in an eCommerce and brick-and-mortal retail setting. I'm comfortable wearing many different hats: account management, customer relations, B2B communication, merchandise procurement, client satisfaction, and multi-platform marketing strategist.

Andrew Hucks's Current Company Details
Met-Cap Management LLC

Met-Cap Management Llc

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Customer Experience Manager
cranston, rhode island, united states
Employees:
24
Andrew Hucks Work Experience Details
  • Met-Cap Management Llc
    Customer Experience Manager
    Met-Cap Management Llc Jun 2023 - Present
  • Hdo Sport
    Account Manager
    Hdo Sport Apr 2019 - Jun 2023
    Charlestown, Ma
    • Implemented new policies and procedures related to purchasing activities.• Reviewed purchase orders and contracts for conformance to company policy.• Directed and coordinated activities of personnel engaged in buying, selling, and distributing merchandise.• Resolved vendor and contractor grievances and claims against suppliers.• Analyzed market and delivery systems to assess present and future merchandise availability.• Located vendors of merchandise and interview them determined product availability and terms of sales.• Established relationships to recruit vendors and build trusting rapport.
  • Hdo Sport
    Purchasing Buyer
    Hdo Sport Jun 2017 - Apr 2019
    Charlestown, Ma
    • Prepared and processed requisitions and purchase orders for supplies and equipment.• Developed cost reduction strategies and savings plans.• Negotiated favorable contracts with suppliers that minimized costs.• Administered online purchasing systems (B2B).• Maintained records of goods ordered and received.
  • Hdo Sport
    Marketing Coordinator & Customer Service Manager
    Hdo Sport Sep 2015 - Jun 2017
    Charlestown, Ma
    • Creation of unique content for the web site, including product descriptions, blogs and landing pages. • Creating and scheduling email marketing campaigns. • Targeted marketing strategies using segmented lists and detailed customer data. • Directing social media campaigns. • Managing and cultivating relationships with our vendors. • B2B buying for seasonal and at-once orders. Direct customer support and service. • Tasked with monitoring/managing Amazon seller metrics, including shipping and customer satisfaction. • Handling Amazon claims and charge-back disputes. • Controlling margins and eliminating inefficiencies in the picking, packing, and shipping process.Amazon Seller Central, Magento, Order Motion (OMX), Shipworks, Netsuite.
  • Starlite Reclamation
    Operations
    Starlite Reclamation Aug 2014 - Aug 2015
    Headed up daily operations at a private sector water treatment plant and transportation hub. Engineered the most practical and efficient methods of scheduling, receiving, and discharging industrial wastewater. Preformed business to business account management. Responsible for maintaining successful working relationships with more than 50 outside companies. Managed a diverse team of 15-20 operators with various job descriptions.
  • Starlite Reclamation
    Lead Operator
    Starlite Reclamation Jun 2014 - Aug 2014
  • Janet Goeske Center
    Pr Internship
    Janet Goeske Center Dec 2013 - May 2014
    • Event Planning • Data Entry (Excel)• Reception/Secretarial
  • Outback Steakhouse
    Server
    Outback Steakhouse Jun 2012 - Mar 2014
  • Capones Sports Bar
    Operations/Bartender/Server
    Capones Sports Bar Feb 2009 - Jan 2011

Andrew Hucks Education Details

  • Csusb
    Csusb
    3.47
  • Riverside Community College
    Riverside Community College
    3.6

Frequently Asked Questions about Andrew Hucks

What company does Andrew Hucks work for?

Andrew Hucks works for Met-Cap Management Llc

What is Andrew Hucks's role at the current company?

Andrew Hucks's current role is Customer Experience Manager.

What schools did Andrew Hucks attend?

Andrew Hucks attended Csusb, Riverside Community College.

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