- Operations and Network Design for the MyPost Digital Mailbox product- Build, manage and support f5 LTM VE load balancers in the product environment- Analyse, design, manage and build firewall rule requests on Cisco ASA5585 firewalls in the product environment- Rebuilt, bring into HA mode and manage Fortigate Internal firewall- Troubleshoot APDM product issues with ASA firewall and f5 LTM load balancers- Ensure compliance with audit requirements regarding network security- Manage DNS and SSL Certificate requests- Manage and troubleshoot IBM and Telstra network issues

Design, Build, Implement Cisco ASA5500 series firewall for client business

- Senior Network Operations and Support Engineer- Leading in Checkpoint R65, R67 VSX, R75.10 and Cisco PIX, ASA and FWSM Firewall administration- LAN, domestic network and global network administration and troubleshooting on Cisco switches and routers, Nortel switches and routers- Management of Microsoft and Bind9 DNS, Corporate internal and DMZ IP addressing, DHCP, Internet Proxies on Netcache and Ironport platforms, CA Spectrum monitoring tools- Adminstration and troubleshooting of SSL full client and clientless VPN systems on Juniper SA6000 and Cisco ASA- Administration, troubleshooting and implementation of Juniper DX application acceleration and load balancing- Leading infrastructure engineer for disaster recovery exercises including the implementation of new disaster recovery methodologies for AXA’s networks- Escalation point and resolution for complex network support issues- Designed and implemented firewall rule implementation process, ensuring quality of teamwork and safeguarding against unwanted results

- Support analyst for eBusiness Applications: application support, resolution of bugs, user administration, data fixes, performance monitoring and application tuning, application implementations to production environments- Administration, support, upgrades and consultation for Interwoven Teamsite and OpenDeploy content management systems- Support analyst for Business Intelligence Applications: application support, resolution of code and application defects, user administration, data fixes, performance monitoring and application tuning, application implementations to production environments- Overnight/Weekly/Monthly batch support for ‘Smartfacts’ and ‘Corporate Datastore’ BI Systems via BCS Control-M- Administration, support, troubleshooting and upgrades for Oracle Hyperion Reporting Suite- Involvement in yearly server refresh projects- Code and implement a localised application server monitoring system that uses system counters to indicate potential application issues- Lead Application Analyst and Management Team member for Second High Availability Centre (SHAC) relocation, working with many disparate application support groups, performing application and impact/outage analyses, documentation, scheduling, communications, estimates and co-ordination of ABF resources during planning and implementation- Management Team member in IS related activities for AXA office relocation, performing printer systems and external application comms analyses, producing company communications for printing, estimates, and application resource co-ordination, post-move on-site IS support

- L3 Helpdesk and Dedicated Executive/VIP support to Regional Leadership Team- LAN and WAN Administrator, administration of Cisco routers, switches, PIX firewall, Checkpoint Firewall, MS Proxy server, MS ISA Server- Support, administer, design, capacity planning of the AXACR LAN and WAN throughout the Asia Pacific Region- Administration and support for Lotus Notes/Domino and mail systems- Desktop Support and Administration for Windows 9x, Windows NT, Windows 2000, MS Office, Lotus Notes- New technology rollouts including server refresh and upgrades, implementation and modernisation of server backups- Implementation of Blackberry rollout- Global Employee engagement survey technical correspondant for AXACR to FranceTechnical network advice and troubleshooting for all China Region companies: Hong Kong, Indonesia, Singapore, Thailand, Philippines, Taiwan, China- Design, code and implement new Lotus Domino Workflow systems