Andrew Irvine Email & Phone Number

Kagoshima, Japan

Field Service Representative on Contract to ATR

Osaka, Japan

Maintenance Engineering

Tokyo, Japan

Tokyo, Japan

Moses Lake Washington

MRB Engineering CertificationAircraft generalist supporting the Mitsubishi Regional Jet Flight test program.Finding appropriate support for return to service of flight test vehicles while respecting the engineering processes and safety of the program.Onsite support during Remote Deployments of Flight Test Vehicles for Natural Icing and Hot Weather testingAMOS (SAS) Superuser . Helped Facilitate use of AMOS Maintenance Software on Flight Test Fleet.Guidance for customer support team for eventual Entry into service(EIS) of MRJ Aircraft utilizing my 20 plus years of Customer Service experience.

Okinawa, Japan

Technical Support for Bombardier Aerospace Commercial Aircraft Products Including All Dash-8 Turboprop Aircraft(Q1/2/3/400), CRJ- 200, 700 and 900.Entry into Service Support for First Q400 Cargo Combi Aircraft.On site Support in Japan.With Experience in Europe,Caribbean and USA.Participate in all aspects of Customer Support from the Line Mechanic to the Executive level.Promote a Level of Self Sufficiency with our customers to help them achieve the most value from our Products.Proficiency in Lotus Notes and Microsoft Office Products.Customers Supported include:Changan- Xi'An China -Q400GMG Airlines Bangladesh-Dash8 100Aeroel- Israel Q300Amakusa Airlines-Q100Air Nippon Network-Q300Air Senegal- Africa Dash8 300ANA -Q400Augsburg Airways-Q400US Customs and Border Patrol-Q200Colgan-Q400Lynx-USA Q400Pinnacle-CRJ200/900Petroleum Air Service- Egypt Dash8 300Mesaba-CRJ200/900J-Air-CRJ 200Japan Air Commuter-Q400Japan Airlines-CRJ200Ryukyu Air Commuter-Q1/300 and Q400 Cargo CombiOriental Air Bridge-Q200Japan Coast Guard-Q300Staeco -Jinan China-Heavy Check Q400Uni-Air -Taiwan - Dash8 300Wideroe-Norway Dash8 100&300Qantaslink,Skippers Aviation,National Jet -Australia-Dash8

Greater Detroit Area

Qualified on Dash-8 100, Fokker F-27, British Aerospace RJ-85,Metro III and Saab 340 Aircraft types.Began career as a Technician and continued on into Lead Mechanic and Supervisor Roles.Involved in all aspects of Regional Aircraft Maintenance from Line Maintenance to Heavy Checks. Extensive troubleshooting skills developed under pressing time constraints of Airline environment.

Manager of Service and Parts Department.Duties included Warranty Administration and Extensive Customer Service Engagement.Promoted a Postive Customer Experience for BMW Automobile Owners while maintaining a strong Team Atmosphere for my employees.Achieved Positive Consistent CSI (customer Satisfaction Index) results.

Bachelor Of Science, Flight Technology

Education record