Digital project to deliver a new online insurance platform for Bizcover Insurance used by customers, agents and brokers. Responsible as the business analyst on the critical path to deliver the core capabilities of the policy lifecycle enabling customers to buy and agents to sell insurance on the platform- Ran Agile ceremonies, including sprint planning, backlog refinement, daily stand ups and retrospectives to facilitate iterative development- Worked with PO to break down epics into features, prioritising based on scope and capability to ensure delivery within expected timelines- Worked closely with Development team, UX/UI, PO, QA and Stakeholders to take Epics/Features through Pre-Discover, Discover, Define and Delivery phases- Utilising Jira and Confluence to document requirements, project documentation, manage user stories and track delivery- Documenting As-Is and To-Be processes across New Business, Amendments, Renewals and Cancellations streams- Successful delivered the required functionality to complete the first release to the business in over a year, enabling continuous monthly releases to now be deployed going forward

Returned to assist in remaining implementation of the construction cost management system (RIB)

Business analyst across two deliveries integrating Lendlease’s Payroll system (Ramco) and Investment Management system (YARDI) into a standardised and centralised banking system (FIS Trax) for Australia- Business requirements gathering through workshops and client interviews- Requirement elaboration to create user stories and acceptance criteria in Jira- Backlog and sprint management to ensure features delivered per schedule- Collaborated with vendor and bank to build XML ISO payment files specifications- Worked with stakeholders to map As-Is and To-Be business processes for Payroll and Investment management streams- Successful delivery of Payroll system integrated into Global Banking Software- Successful delivery of Investment management system integrated in Global Banking Software

Responsible for implementing a solution to digitalise the quality management process for Mirvac Construction projects

ERP transformation project and Construction Operating platform implementation. Successful integration of existing financial systems into new central system (YARDI) for Accounts Payable, Asset Management, Accounting, Job Cost Management, Budgeting and Forecasting

Responsible for assisting in the tender evaluation and vendor selection (RFI) for a nationwide Construction Operating Platform for use in Mirvac

Facto is an Australian owned and operated professional services business offering specialised Business Analysis, Quality Assurance and Project Services across a variety of industries – from financial services to telecommunications – with clients big and small, from SMB through to enterprise.We started Facto with a clear mission to simplify technology delivery and bring tangible benefits to our clients.With over 50 years of collective experience in our leadership team, we have the proven knowledge, that effective teamwork, alongside open and transparent communication is at the core of (successful) delivery. These provide the foundation on which our Company is built.In my role as a IT Consultant, I am responsible for Business Analysis, Quality Assurance and Testing in the Project Services space.

ACSS is a provider of medical billing and practice management software to the healthcare industry. In my role as a technical support officer I was responsible for assisting clients with technical issues and managing new hospitals / general practices through sign up to go live. I was involved in project delivery implementing hospital administration software including requirement elicitation, migration testing, training and technical configuration to provide a software solution that met the clients needs. I have been exposed to in-house software development completing sprint testing and raising change requests through JIRA.