Provided e-payments research. In charge of business marketing for a Point of Sale (POS) System. Provided guidance and advised to institutional clients for manipulating video conference and troubleshooting. Provided training on networking infrastructure and configuration for CCTV and video conferencing setup.

Acted as Regional Deployment Project Manager working with business counterparts and project teams in China, Hong Kong and UK, facilitated initiatives deployment and portfolio management to line of business. Ensured the result deliverables on agreed timeline and milestones among workstreams involving Financial Crime Threat Mitigation (FCTM), Transaction Monitoring (TM), Sanction, KYC and Fraud Operations. Complied Fraud Operational Policy and implemented processes optimization, deployed global… Show more Acted as Regional Deployment Project Manager working with business counterparts and project teams in China, Hong Kong and UK, facilitated initiatives deployment and portfolio management to line of business. Ensured the result deliverables on agreed timeline and milestones among workstreams involving Financial Crime Threat Mitigation (FCTM), Transaction Monitoring (TM), Sanction, KYC and Fraud Operations. Complied Fraud Operational Policy and implemented processes optimization, deployed global solution with change impact assessment, collaborated local Fraud Risk Analytic Team through adoption of global standard. Show less

Acted as Release Manager to coordinate tollgate/ risk meetings, advising path to green action, plan for deployment and guide for risk mitigation. Ensured stakeholders endorsement to adopt new business processes, compliance free via digitalization. Overviewed forward planning of the release windows and initiatives roadmap for assigned workstreams. Provided cross projects dependencies and key group concentration risk, to conduct release readiness reviews and business go/ no-go decision before… Show more Acted as Release Manager to coordinate tollgate/ risk meetings, advising path to green action, plan for deployment and guide for risk mitigation. Ensured stakeholders endorsement to adopt new business processes, compliance free via digitalization. Overviewed forward planning of the release windows and initiatives roadmap for assigned workstreams. Provided cross projects dependencies and key group concentration risk, to conduct release readiness reviews and business go/ no-go decision before production implementation. Reported to Project Work Group (PWG) for the holistic view of C&I readiness, to ensure project deliverables with Market Delivery Model against result realization. Show less

Acted as project coordinator among IT, sales teams and external clients to handle the on-going delivery. Provided a secured Payment Collection Services (PCS) solution and files transfer channel to the clients for financial reports download. Coordinated PCS solution, EBPP and JETCO quarterly releases in different channels via ATM, online banking and Over the Counter (OTC) etc. involving HKICL, JETCO and HKMA.

Acted as regional business coordinator and analyst in retail banking businesses involving in Asia. Agreed business case among regional office and local stakeholders in credit card transformation programme, by adopting 5-year plan of cost projection, ROI and benefit realization assumptions. Delivered BI solutions and Regional Analytics Roadmaps with group standardization and maintaining data governance, developed online sales tracking reports, business management reports by KPIs and MI solutions… Show more Acted as regional business coordinator and analyst in retail banking businesses involving in Asia. Agreed business case among regional office and local stakeholders in credit card transformation programme, by adopting 5-year plan of cost projection, ROI and benefit realization assumptions. Delivered BI solutions and Regional Analytics Roadmaps with group standardization and maintaining data governance, developed online sales tracking reports, business management reports by KPIs and MI solutions to support ASP PFS sales initiatives. Identified business opportunities and formulate effective strategy to support business owners’ campaigns. Identified gap between card systems in aligning requirements with card (like VISA and MC) associations, confirmed the workable solution with IT teams and vendors. Ensured local business strategy adherence to Group’s standard requirements on data risk and controls. Show less

Acted as service consultant to enhance core banking and credit card systems, support UAT trouble shooting.

Acted as service provider and maintained credit card system function to accommodate 300K+ new cardholders, enhancement to foundering members for Visa and MC cards issuing and acquiring 100+ newly merchant business