Andrew Koster Email and Phone Number
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A passionate leader with a proven track record of exceeding sales goals and fostering customer-centric innovation, I bring over a decade of experience across manufacturing, customer service, and sales management. My diverse skillset encompasses product marketing, social & digital marketing, research & development, and product development. I leverage this blend to drive growth, champion customer experience, and fuel product innovation.Throughout my career, I've managed key accounts like Ace Hardware and expanded independent dealer networks, fostered strong client relationships, and implemented initiatives like BILT 3D instructions to enhance customer satisfaction. At Traeger Grills, I collaborated with cross-functional teams to build a world-class online experience and contributed to R&D of market-leading grills. My BS in New Media Communications from Oregon State University fuels my creative thinking and ability to translate customer needs into actionable strategies. I'm a strong team builder who fosters open communication, ensuring all voices are heard.
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EstimatingTurney Excavating Inc. Jun 2024 - Present -
Owner & OperatorPnw Bbq Jan 2018 - PresentConsulting and content creation for backyard and outdoor products.Providing expert recommendations on everything from product design and features to marketing and branding strategies, as well as assisting with product testing and feedback.Creating engaging and informative content that showcases clients' products and services.Offering technical support advising services, as well as advice on optimizing maintenance and repairs.Developed, launched, and manage Wordpress website, andrewkoster.com: including blog posting, content management & creation, along with driving traffic through social media, keywords, and SEO.Author of three pellet grill cookbooks: Master the Wood Pellet Grill: A Cookbook to Smoke Meats Like a ProSuper Easy Wood Pellet Grill & Smoker CookbookWood Pellet Grill & Smoker Cookbook for Beginners -
Distributor And Specialty Sales ManagerUkiah Co. May 2023 - Jun 2024Portland, Oregon, UsManaged key accounts including Ace Hardware, Do it Best, Orgill, House-Hasson, and Mid-Sates.Responsible for independent dealer base and growth. -
Quality ManagerDansons Aug 2019 - Jul 2022Scottsdale, Arizona, UsUsed analytics to find and make critical design changes in multiple Pit Boss Pellet Products: including the Pit Boss Platinum Series, Pro Series, Vertical Smokers, & Tabletop Portables.Proposed the lift top concept used in Pit Boss' Ultimate Griddles, Walmart's Pit Boss Sierra, and other lines.Lead redesign of Louisiana Grills burn system, released Summer 2020.Improved customer experience through customer and internal-facing, educational materials, including technical bulletins, manuals, and videos. -
Technical Manual WriterDansons Aug 2018 - Aug 2019Scottsdale, Arizona, UsDesigned and built effective technical materials such as product manuals, quick start guides, assembly instructions, operation guides, and care and maintenance instructions for a variety of BBQs, grills, smokers, grill accessories and other grill-related items.Introduced BILT 3-D instructions into Danson's top selling line, Walmart's Copperhead Series, greatly improving the customer's assembly experience. -
Customer Service ManagerDansons Jul 2017 - Aug 2018Scottsdale, Arizona, UsAssisted in the establishment, development, and management of Customer and Dealer Service Departments for Pit Boss and Louisiana Grills. -
Account Manager And EstimatingIntegrated Metal Components, Inc. May 2016 - Jul 2017Tualatin, Oregon, UsCompetitively quoted the production of customer's products, directly from print. -
Customer Experience ManagerTraeger Grills Feb 2011 - May 2016Salt Lake City, Ut, UsManaged and oversaw day to day operations of pellet grill call center, including the Customer Service, Inside Sales, and Retail Operations departments. Established the world-class customer service standard that has been carried across the pellet grill industry.Worked with e-commerce team to build an industry leading traegergrills.com experience through FAQ’s, video content, as well as the implementation of LivePerson live chat. I was directly involved in the development of the Traeger Outdoor Fire Pit, Traeger Timberline, Traeger Century, and the original line of the Traeger Pro Series.
Andrew Koster Skills
Andrew Koster Education Details
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Oregon State UniversityLiberal Studies: New Media Communications
Frequently Asked Questions about Andrew Koster
What company does Andrew Koster work for?
Andrew Koster works for Turney Excavating Inc.
What is Andrew Koster's role at the current company?
Andrew Koster's current role is Operations & Marketing Pro | Experienced Manager | Team Builder.
What is Andrew Koster's email address?
Andrew Koster's email address is an****@****ons.com
What is Andrew Koster's direct phone number?
Andrew Koster's direct phone number is +150355*****
What schools did Andrew Koster attend?
Andrew Koster attended Oregon State University.
What skills is Andrew Koster known for?
Andrew Koster has skills like Customer Service, Team Building, Management, Sales, Facebook, Social Media Marketing, Retail, Editing, Social Media, Marketing, Sales Operations, Account Management.
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