Andrew Kravatz Email & Phone Number

Reading, Pennsylvania Area

- In addition to continuing home delivery manager duties, oversees the successful daily delivery of the newspaper to ~40,000 home delivery and single-copy customers. - Manages the day-to-day responsibilities of over 300 carriers and 7 district managers & other field personnel. - In 2017, conducted research on new mapping technologies for home delivery with the aim of simplifying the training of new independent contractors and increasing the efficiency of delivery. - Chose and oversaw the conversion to RouteSmart technologies for daily delivery, resulting in a savings of over $40,000/year in labor costs. - In 2018, independently restructured and reduced districts from 10 down to 7, to accommodate personnel reductions while also developing new coverage areas to ensure maintaining the company’s desired levels of customer service. In the process, this redistributed routes for a more equal workload amongst district managers. - Trained current home delivery manager with an added emphasis on sales.

Reading, Pa

- Recruited and hired district managers and field representatives, training them in sales, service, and home delivery. - Worked strategically to assign daily routes and coverage areas. - Oversaw sales efforts by district managers and field representatives such as encouraging individual & carrier sampling and participating in public outreach events. - Assisted district managers in route reorganization and approved final route changes for maximized efficiency. - Conducted yearly evaluation of team members’ performances. - Ordered both delivery and office supplies needed for department operations in addition to ordering supplies for the Distribution Department. - Coordinated with Distribution managers to ensure most efficient truck routes and bundle drops. - Assigned use of and maintenance of a fleet of up to 20 company vehicles. - Approved and submitted departmental bills for payment.

- Recruited and trained carriers for home and motor route delivery. - Mapped out efficient directions for motor route delivery, combining routes for profitability and efficiency. - Handled customer service requests in a timely, tactful manner. - Trained carriers in collection and care of customer payments. - Accurate collection and depositing of carrier and single copy outlet payments. - From 2004- 2012, improved circulation accounting by preparing comprehensive end-of-month accounting reports, including journal entries, for the circulation department. - Trained member of the Accounting Department to complete circulation entries. - Trained carriers in sales and participated in bi-annual sales contests.