Onsite consulting and training services provided for internet and desktop/laptop users through telephone, remote, and on-site related to desktop hardware and software packages. Configuration of computer systems, networks, and peripherals. Diagnose and troubleshoot hardware and software related problems. Record keeping of maintenance work and repairs. Strong and effective Customer Care and desk-side support skills. Performed hardware diagnostics and provided repairs. Planned and designed personal computer support systems.

Mail Carrier - Calgary, AlbertaSorting, collecting and delivering mail items, in a safe and timely manner. Acquired and maintained knowledge of local infrastructure including roads, customers and delivery receptacles. Ensured mail is safely secured in possession. Processed various CPC products and services (Change of Address Notification, Damaged Mail, Items Delivered Bill (IDB) and others). Projected a positive and courteous manner when dealing with customers face-to-face. Operate portable communication devices. Expert knowledge of city map, fit with extensive experience dealing with a diverse public. Physically and temperamentally fit, and responsible. Maintained a clean class 5 license and driving record. PO5/Forklift Operator - Calgary, AlbertaOperating forklift or LR7 to load and unload trucks. Maintaining correct information and confirmation of manifest. Hand stacking parcels into trucks. Operate a computer to key in data. Responsible for taking mail to designated staging areas.PO4/Mail Clerk - Calgary, AlbertaResponsible for worldwide dispatch of mail. Operated mail processing equipment (clearing jams, remove mail from sorting machines, etc.) along with manual sorting of machine unreadable mail. Collecting mail and sorting into tubs. Trained in the handling of sensitive materials. Worked Priority mail that is more time sensitive with strict deadlines. Transport mail between floors/sections using rolling or motorized equipment. Operate a computer to key in data. Review mail items for address accuracy, proper postage. Sort, sequence and batch mail items.

Preparation of site plans and topographic maps for land development projects. Preparation of plot plans, sketches and property reports for single and multi-family housing in a new existing subdivision. Preparation of numerous pipeline and electrical drawings while attending SAIT. Preparation and updating drawings of cable lines and equipment. Knowledgeable in AutoCAD 14 and prior. Experience in operating Windows and Mac operating systems.