Andrew Logan-Smith Email & Phone Number

Working primarily on backend projects using dotnet but with a little bit of react. I have worked in three teams across various sectors of the business.

Havant, Hampshire, United Kingdom

Working within an agile scrum team I have been introducing Specflow to some of the C# projects my team are application owners of. I have also been helping the developers on my team and other testers in the use of Specflow. Additionally I have been utilizing my prior knowledge of C# and help from developers to grow my experience and have actively been engaging in the development of existing and new applications.I also actively partake in various scrum ceremonies, maintain a regression pack of tests and carryout and verify deployments (both dockerised team deployments via TeamCity & Octopus and "Legacy" using a dedicated deployment team)

Horsham, West Sussex, United Kingdom

Horsham, West Sussex, United Kingdom

London, United Kingdom

I joined Crawford & Company on an initial 3 month contract. My role as test analyst was required to test changes to the assignment administration system following the acquisition of another company by Crawfords. This included front end changes along with word templates and database interrogation using SQL.My responsibilities included -Creating and running tests for System test and User acceptance test -Working directly with developers and DBA’s to solve issues -Owning Work Items through to completion -Raising bug reports and new change requests where required -Resolving post go live issues with users

Royal Tunbridge Wells, England

I Joined Reliance Mutual in June 2014 on an initial 4 month contract. My role as test analyst was required in order to test web functionality and policy administration system for the launch of a new product and associated web site. The contract was extended to provide post-live support and subsequent warranty fixes and areas that were dropped from the initial release. My responsibilities included -Creating and running tests for System test and User acceptance test -Running UAT with members of the customer support team -Some business analysis on phase 2 release -Defect tracking in ReQtest (Internally) and Jira (External developers)

Worthing

I joined MGM Advantage in April 2013 as a test consultant before being made a permanent member of the team in October 2013. I joined at a time of external investment into the company. Starting at this time meant testing was happening across lots of systems at the same time giving me a greater view across many areas of the business this included working alongside business/system analysts, finance, customer services both permanent members of staff and contractors.My responsibilities include-Understanding business requirements for changes-Creating test scripts and updating Smartbear QAC (MGM’s chosen test management software)-Running tests and investigating any defects that are foundAdditional responsibilities -Maintaining QAC, including project set up and user management -Helping to train the junior members of the teamWorking with so many areas means I have tested quote & policy systems, portals, investment management system, payments tool and workflow management tool.

Brighton

Test analyst working at MGM Advantage during private equity investment. Worked on Workflow management system, Payments system and Investment management system

Horsham

As the most experienced test analyst I am involved in a variety of projects and an array of regular BAU activities. As an analyst my responsibilities include;-Designing testpack/scripts and result comparison documents, -Maintaining & Updating pricing calculators,-Testing on: QTP, Product Writer and remote Software House systems,-Working with Sprints, HP Quality Centre/Mercury Test Director. In addition to my regular BAU activities (above), I advise on setting up and designing the most appropriate test method(s) for new projects. With my strong VBA programming skills I link in with the Testing Development Leader to design and programme new automation tools. With these new tools we can significantly increase the volume of testing for the same time period whilst also reducing the number of manual errors.

Horsham

I was a Team Leader for 2 years and had 9 direct reports. As a leader my main responsibilities involved:-Scheduling & Man management-Conducting ‘Half Year’ and ‘End of Year’ reviews.-Training and Development-Process reviewI was also the first point of contact for any new projects, relying on my expertise to decide the most optimal test process for any given project. Having experienced the managerial side of testing, I have benefited greatly as a test analyst. Despite being a leader I was still directly involved in the day to day testing.

Worthing

Service desk analyst serving the West Sussex PCT this included doctors surgeries and hospital as well as connected offices across the county.Duties Include• Manning the phones at all times to guarantee a good service level for the customers• Fixing as many IT issues as possible over the phone. If this was not achievable then passing accurate information across to the back office teams.

Worthing

Service desk analyst serving all of the Norwich Union offices on and off shore.Duties Include• Manning the phones at all times to guarantee a good service level for the customers• Fixing as many IT issues as possible over the phone. If this was not achievable then passing accurate information across to the back office teams

Worthing

Claims handler for Cheltenham and Gloucester mortgage linked home insurance policies underwritten by NU.Duties Include• Manning the phones at all times to guarantee a good service level for the customers• Taking claims details and passing to relevant repair companies or, if possible, agreeing a settlement with a customer.