Andrew Macleod Email & Phone Number

Christchurch, Nz

• Conduct thorough investigations and assessments of residential and commercial property claims, including large-scale loss assessments.• Analyse damage reports and policy coverage to determine liability, compile comprehensive reports and provide recommendations for claim settlements.• Provide expert advice on risk management and loss prevention strategies.• Negotiate and agree on settlement amounts with policyholders and insurers.• Ensure compliance with company policies, legal… Show more • Conduct thorough investigations and assessments of residential and commercial property claims, including large-scale loss assessments.• Analyse damage reports and policy coverage to determine liability, compile comprehensive reports and provide recommendations for claim settlements.• Provide expert advice on risk management and loss prevention strategies.• Negotiate and agree on settlement amounts with policyholders and insurers.• Ensure compliance with company policies, legal standards, and industry regulations. Show less

• Contacted Covid positive Cases via telephone (using Digital Island software), offering information and support to help cases and their families successfully isolate.• Input individual case medical information into Salesforce CRM.• Utilised Microsoft Office Suite, including Teams, for daily tasks and communication.

• Planned and executed renovations on a 60-year-old property to meet modern rental standards and comply with legal requirements. • Renovated a commercial property to attract tenants or buyers, handling marketing, lease agreements, and sales contracts. Ensured compliance with commercial real estate standards and regulations.• Prepared residential property for sale by renovating to enhance market appeal and value.

• Oversaw and managed large teams of both commercial and residential Loss Adjusters.• Provided leadership and guidance to ensure efficient claims handling and client satisfaction.• Identified and established new office locations during significant catastrophe (CAT) events to support operational needs and client service.• Negotiated and maintained effective relationships between Insurance Brokers, their clients, and Insurers.• Facilitated smooth communication and resolution of… Show more • Oversaw and managed large teams of both commercial and residential Loss Adjusters.• Provided leadership and guidance to ensure efficient claims handling and client satisfaction.• Identified and established new office locations during significant catastrophe (CAT) events to support operational needs and client service.• Negotiated and maintained effective relationships between Insurance Brokers, their clients, and Insurers.• Facilitated smooth communication and resolution of issues to achieve favourable outcomes for all parties involved. Show less