Andrew Markham Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

▶ Lead and be accountable for Managed Cyber Security Services (MCSS), direct, coach, and mentor service delivery teams comprising technical consultants, engagement coordinators, and the Security Operations Centre (SOC) service desk in Malaysia and Mexico.▶ Successfully delivered concurrent cyber security engagements and ongoing services across Asia.

Brisbane, Queensland, Australia

▶ Executed the implementation of e-commerce, big data, and machine learning (AWS) start-up projects (MVP).▶ Controlled scope and stakeholder expectations, supporting the client to identify, define, prioritise, and refine product and sprint backlogs to achieve goals.▶ Increased team collaboration and productivity by minimising daily administration and.

São Paulo, Brazil Later Bangkok, Thailand

▶ Oversee concurrent implementations of the Pitcher customer engagement platform for global programs in complex multi-vendor/system integrator landscapes, including Abbott and Reckitt ($2.1 million combined services revenue).▶ Led 5 project managers across 3 regions to direct program governance (daily stand-up, weekly and monthly status, RAID review.

Ubatuba, São Paulo, Brazil

Planned career break and life goal to open a niche Southeast Asian bistro (es-sência) located on the north coast of São Paulo state. On the sale of the business, it held a 5-star TripAdvisor rating and #1 status in a region of 2000+ officially rated establishments for 5 consecutive years.This entrepreneurial venture required a pivotal mindset shift, both.

Tokyo/Osaka, Japan

Negotiated the settlement agreement, restructured, and successfully delivered the Japanese Bayer customer engagement program (2,000 Cegedim MI iPad app and cloud users), averting a project failure.▶ Demonstrated transparency and ownership to rebuild C-level stakeholder confidence by executing a high-visibility communication plan requiring frequent formal.

París Y Alrededores, Francia

▶ Evaluated the Cegedim platform with competing vendors, business priorities, and market trends (life sciences and healthcare domains) and provided guidance to define the next-generation Cegedim SaaS customer engagement proposition.▶ Presented roadmap recommendations to C-level executives to facilitate competitive product advantage.▶ Produced pre-sales.

Beijing, Dalian And Bangkok

▶ Delivered an analysis of the Veeva and Cegedim customer engagement platform offerings (capabilities, fit/gap analysis, and delivery approach) to facilitate vendor selection for the enterprise SaaS transition.▶ Replicated EMEA region responsibilities, executing a complex and challenging project in China, and a regional deployment for Southeast Asian.

Barcelona, Spain

Part of the EMEA CRM Centre of Excellence (solution delivery group):▶ Country owner and service delivery lead, successfully implementing global portfolio CRM/SFA and data solutions in North Africa, the Middle East, Canada, Russian Federation, and the Netherlands.▶ Validated business requirements, aligned priorities to regional objectives, standardised.