Andrew Maxwell Email & Phone Number

Paddington, England, United Kingdom

London

Godalming, Surrey

A privately-owned multi-site self storage business with centres in Camden, Dunstable and Aylesbury including a 25 office business centre based in Godalming, Surrey.Responsibilities• Sales- Full responsibility for overall sales performance taking the combined self storage and business centres from start-up to a turnover of £1.2 million, yielding £480k EBITDA.- Average occupancy of 96% over the last 4 years across 2 business centres (115WS)- Experienced in pricing… Show more A privately-owned multi-site self storage business with centres in Camden, Dunstable and Aylesbury including a 25 office business centre based in Godalming, Surrey.Responsibilities• Sales- Full responsibility for overall sales performance taking the combined self storage and business centres from start-up to a turnover of £1.2 million, yielding £480k EBITDA.- Average occupancy of 96% over the last 4 years across 2 business centres (115WS)- Experienced in pricing strategy, revenue management, discount control and customer retention.- Focused on consistently improving the customer experience at all touchpoints.• Operations- Highly process-driven and responsible for implementing, reviewing and continually refining the Company operational processes to reduce inefficiencies and to maintain our focus on the customer.- Conduct regular visits to ensure centre standards are maintained.• HR- Responsible for all recruitment, staff sales training and development, team-building and mentoring.- Performance management of all employees through the use of KPIs, individual training plans and regular performance reviews to drive staff to outperform their targets.• Financial- Full P & L responsibility and charged with producing, managing and delivering the annual budgets.• Marketing- Management of all marketing activity including new store opening campaigns, local advertising, Google SEO, PPC as well as the management of external agencies. Show less

Clapham

U.K.-based prepaid consultancy and information resource company based in ClaphamResponsibility and Achievements:- Responsible for managing the initial contact stage with all new potential members of the Gx Prepay Network - Undertook face-to-face meetings with new members to ensure our understanding of their business requirements, future plans and budgets to ensure they could maximise the opportunities offered through membership- Involved in negotiating sponsorship… Show more U.K.-based prepaid consultancy and information resource company based in ClaphamResponsibility and Achievements:- Responsible for managing the initial contact stage with all new potential members of the Gx Prepay Network - Undertook face-to-face meetings with new members to ensure our understanding of their business requirements, future plans and budgets to ensure they could maximise the opportunities offered through membership- Involved in negotiating sponsorship packages for members of the Network to promote their brands at Gx Prepay events.- Attendance at major prepay conferences in both the U.S and Europe Show less

Farnham, Surrey

KeepSafe Self Storage, prior to its sale to Storage King in November 2007, was the largest privately owned self storage business in the UK.Responsibilities and Achievements:- Responsible alongside the Sales Director for delivering the sales budget for 9 self storage centres in the UK with an annual turnover of circa £4m.- Designed and implemented a successful strategy to improve sales results across the Company involving the design and implementation of a new CRM system, a… Show more KeepSafe Self Storage, prior to its sale to Storage King in November 2007, was the largest privately owned self storage business in the UK.Responsibilities and Achievements:- Responsible alongside the Sales Director for delivering the sales budget for 9 self storage centres in the UK with an annual turnover of circa £4m.- Designed and implemented a successful strategy to improve sales results across the Company involving the design and implementation of a new CRM system, a reservation system and a clearly-focussed sales process. This lead to a 9.5% increase in revenue for the 6 months to September 07 compared to 2006.- Recruited, trained and motivated a team of 30 employees across 9 sites to ensure the provision of a professional and quality service at all times- Established a unified approach to marketing to ensure brand consistency across the Company Show less

Lyon Area, France

Armadillo Self Stockage was a privately owned self storage business prior to its sale to Homebox in January 2007. At the time of sale it operated 7 sites located in Paris (3), Lyon (3) and Nice (1). Responsibilities and Achievements: - Part of a five person senior management team tasked with re-engineering full operational control of 7 storage centres. - Managed the sales strategy including enquiry management, sales training, web advertising and local advertising. -… Show more Armadillo Self Stockage was a privately owned self storage business prior to its sale to Homebox in January 2007. At the time of sale it operated 7 sites located in Paris (3), Lyon (3) and Nice (1). Responsibilities and Achievements: - Part of a five person senior management team tasked with re-engineering full operational control of 7 storage centres. - Managed the sales strategy including enquiry management, sales training, web advertising and local advertising. - Played a key role in increasing sales revenue by 40% from €3m/annum to€4.2m/annum between August 2005 – January 2007- Managed all key accounts with a value of 370,000€/year (12% total revenue) including Moet & Chandon,Nespresso and Heineken - Implemented a plan to reduce customer debt levels, resulting in a 55% reduction between February 2006 and September 2006 - Responsible for recruitment, training and ongoing development of 25 centre staff across 7 sites as well holding quarterly sales meetings for all staff. - Introduced new management controls including KPIs and quarterly employee appraisals Show less

Boreham Wood

Safestore is the UK's largest self storage operator with 107 stores natiowide. Responsibilities and Achievements (Retail Sales Manager)- Worked closely with both the Marketing Director and the Retail Sales Director to implement the re-branding program of all stores recently acquired through the purchase of Spaces Personal StorageResponsibilities and Achievements (French Sales Trainer)- Responsible for delivering sales training to all staff within Une Piece en Plus which… Show more Safestore is the UK's largest self storage operator with 107 stores natiowide. Responsibilities and Achievements (Retail Sales Manager)- Worked closely with both the Marketing Director and the Retail Sales Director to implement the re-branding program of all stores recently acquired through the purchase of Spaces Personal StorageResponsibilities and Achievements (French Sales Trainer)- Responsible for delivering sales training to all staff within Une Piece en Plus which was acquired with the purchase of Spaces Personal Storage. Show less

Master Of Business Administration - Mba, Senior Leader, Distinction

Bachelor Of Arts (Ba), English, French, History Of Art, 2.2

Activities and Societies: 3rd Division Hockey

A Levels, English, French & Economics

Activities and Societies: 2nd XI Cricket 2nd XI Hockey