Monitored trade queues on behalf of various Investment Managers; ensuring trades are confirmed, matched and settled. Very high cash value trades (GBP 100 million +) with short settlement periods: commercial papers, certificates of deposit, bonds, repos, unit trusts.Investigated failing trades and reconciliation issues.Responsible for ensuring the timely execution of clients investments into liquidity funds - daily volumes GBP 500 million+ .Oversaw the work of several teams in offshore offices. This included initial cross-training, followed by additional assistance and guidance when required. Reviewed client trade activity and projected cash balances as part of the Cash Management team. Placed FX deals to cover account shortfalls, ensuring trades were funded for settlement and to avoid overdraft and/or late settlement charges.Detailed knowledge of various markets including Crest, Euroclear and Clearstream. Exposure to several market-wide systems including CTM, Failstation and Alert.

Managed a personal portfolio of clients. Duties included: maintaining data on various computer systems, calculating outstanding premiums and invoicing accordingly, liaising with clients on the phone, via email and in writing in order to keep company files up-to-dateTime at Canada Life also included a nine month secondment to Bristol as a result of departmental relocation. Role here included clearing the backlog of work caused by the transfer of business and also writing, planning and implementing training for newly acquired staff.

Responsible for serving the public and responding to queries and complaints. Advising customers on various products such as loans, fixed rate bonds and savings accounts. The role also required data input and assessment using various systems.