• Manage and support network infrastructure of over 55 remote branch sites ensuring high network availability for critical sites including Fire and Police leveraging Panorama for centralized firewall management• Sole lead in Firewall upgrade effort from EOL PAN-OS version 9.x to 10.1.x, 14 node Infoblox NIOS upgrade from EOF 8.5.4 to 8.6.2, and 4 node ISE upgrade from 2.7 to 3.1 following the vendor recommended upgrade path and preferred release• Configuration and cutover to ENS circuits from wireless point to points using OSPF on 9200L’s, ECMP, and dot1q sub interfaces on Nexus 9000’s resulting in higher network availability and reliability• Maintain documentation WAN circuit ID’s, management loopback IP’s and network device inventory• Configuration and deployment of Palo Alto Firewalls for remote sites with IPSec tunnels and multi vrf/virtual routers for PCI and local data to datacenters with OSPF• Build device profiles in ISE for 802.1x identification, authentication and dynamic VLAN assignment • Implement change management through proposal, approval, implementation and review for security policies and firmware upgrades• Monitor, triage, respond and resolve alerts and site outages utilizing Solarwinds Orion for data analysis trends identification• IPAM subnet, supernet and DNS, DHCP management through Infoblox

•Reduce latency and increase throughput 7x for international contractors through a EC2 VM-100 Palo Alto by leveraging Global Accelerators to route through the AWS Global Network•Migration of single FortiGate to PA-440 HA Cluster implementing RBAC using SAML, conditional access policies applied to enterprise applications for GlobalProtect and LDAP integration with group mapping to Security Groups for Management access•Verbose documentation of Servers, Subnet, Circuits, Licenses, Credentials, Certificates, Vendor Contacts and Support Documents in ITGlue; reducing risk of knowledge loss and ensuring clearly identified procedures •Ensure clean server migrations utilizing a side-by-side build approach for Web, File and FTP servers from Windows Server 2012/2016 to 2019•Lead core switch migration efforts, from Netgear GS752TP’s/Cisco 2960’s to Cisco 1000’s/9300’s implementing auto QOS, voice/access VLAN on the Access switches and routing between PTP Circuit and IPSec tunnel to Datacenter on Core switches and Palo Alto’s•Standardize applications by packaging and deploying Intune applications through Company Portal•Manage and reduce business vulnerabilities through monthly and OOB patching utilizing WSUS and Intune •Upgrade and rebuild ESXi hosts for net adds to HA cluster and migrations from outdated servers•Maintain monthly firmware tracking with versions, update cadence, release date grace period, preferred release and the application of updates during scheduled maintenance window•Manage weekly checklist to identify and remediate issues detected in LogicMonitor, CrowdStrike, ESET, Veeam, Azure Sentinel, vSphere Consoles, SQL AOAG cluster, Synology, F5 and Palo Alto•Monitor and manage EqualLogic SAN using an inherited 1-1-1 LUN to datastore to VM design•VMWare Windows Server 2019 Desktop/Core Template creation with preinstalled security agents, and OS customization for Workgroup and Domain•Veeam B&R testing/documentation of Veeam Server recovery in Azure

• Provide Management Consulting Services; Team Lead for Internal Team Kona• Manage and prioritize competing client priorities in a fast-paced, evolving environment• Support all client needs, both remotely and on-site, resolving a litany of mission critical issues, in an expeditious and professional manner• Provide robust client education, on-going training, and documentation for continued sustainability

Microsoft Office Suites, TightVNC, Exchange/O365, RHEL, RDP, Hardware Compatibility, Bitlocker, Powershell, Network Switches (Layer 3), CLI, Bitdefender, VLAN, NAS, SAN, ShadowProtect/DATTO, Fortigate, IPSEC/SSLVPN, UPS’s (APC), TCP/IP, HTTP/HTTPS, TLS 1.2, SMTP, SNMPv3, VSphere, Nagios, Windows Server 2008-2016, AIX, Group Policy, Azure

Experience with:WSUS, AD, DHCP, DNS, Group Policy, ManageEngine Suite, Pearl Echo, Symantec, ESXI, vSphere, VMWare, Epic, Citrix, Windows Server 2012 R2, Re-imaging, SSH, FTP, EMR Platforms

*Relocated from New York City to Denver; Uber provided transition employment while securing full time employment in the IT industry.

• Communicated with a third party warehouse to ensured inventory was received punctually • Packaged and mailed wholesale orders• Coordinated with Sales Representatives and retailers on inventory orders • Identified and contacted potential retail partners• Mastered inventory management and shipping programs

• Custom-built office PC, fresh OS (Windows 7, 8, 10, OS X) installs with reformatted drives, regularly updated software and drivers, troubleshot network connectivity• Input information on accounts payable and receivable • Performed budget adjustments• Worked to ensure property maintained 90% occupancy