Andrew Mcwhorter Email and Phone Number

• Recognized as an expert advisor to start-up teams of 8+ driving cross functional collaborative cultures including planning, execution, engagement, payroll, profit & loss (P&L) reporting, onboarding, and training. • Reduced employee turnover by ~30% through the proactive organization of expectations to restructure management frameworks, improve job satisfaction, and encourage a collaborative, growth-focused business.• Increased revenue and reduced pain points when recommending… Show more • Recognized as an expert advisor to start-up teams of 8+ driving cross functional collaborative cultures including planning, execution, engagement, payroll, profit & loss (P&L) reporting, onboarding, and training. • Reduced employee turnover by ~30% through the proactive organization of expectations to restructure management frameworks, improve job satisfaction, and encourage a collaborative, growth-focused business.• Increased revenue and reduced pain points when recommending solutions for improving organizational structures demonstrating strong business acumen and an ability to make data-driven decisions.• Synthesized competitive intelligence, business goals, and performance metrics through the active participation in strategic planning, budget development processes aligning resources and objectives for maximum optimization and profitability.• Identified and managed new and emerging issues strategizing and introducing solutions to unexpected challenges while mitigating risks.• Communicated best practices for tapping into existing resources implementing strategies resolving challenges to introduce solutions and process improvements.• Evaluates existing framework efficiency, providing recommendations for core objective alignment and implementation of continuous improvements supporting operational success. Show less

• Delivering and managing on time and on budget emergency medicine healthcare services to many patients simultaneously.

• Spearheaded a team using a large operating budget for implementing control structures, processes, and procedures enhancing the patient experience and optimizing operational performance.• Reduced operating costs and increased profits by establishing cost controls, payment options, and improved management of internal accounting, billing, payroll, marketing, and insurance frameworks.• Created large number of standard operating procedures (SOPs) for front office, back office, and… Show more • Spearheaded a team using a large operating budget for implementing control structures, processes, and procedures enhancing the patient experience and optimizing operational performance.• Reduced operating costs and increased profits by establishing cost controls, payment options, and improved management of internal accounting, billing, payroll, marketing, and insurance frameworks.• Created large number of standard operating procedures (SOPs) for front office, back office, and clinical team working collaboratively across all functions including the development and enforcement of the guidelines within a comprehensive employee handbook. Show less

• Improved performance through the optimization of resource and service allocation leading employees in the management and engagement of 8 skilled nursing facility accounts while ensuring all compliances.• Maintained tight cost controls and maximized efficiency by planning and managing a budget for multiple accounts working with suppliers to ensure quality, timeliness, and compliance in deliveries.• Introduced procedures and processes that streamlined workflows aligning operational… Show more • Improved performance through the optimization of resource and service allocation leading employees in the management and engagement of 8 skilled nursing facility accounts while ensuring all compliances.• Maintained tight cost controls and maximized efficiency by planning and managing a budget for multiple accounts working with suppliers to ensure quality, timeliness, and compliance in deliveries.• Introduced procedures and processes that streamlined workflows aligning operational frameworks and capabilities with established growth targets.• Grew accounts gathering requirements, developing and communicating Call9 policies, available services, Key Performance Indicators (KPIs), low performance action plans in collaboration with training team.• Supported decision making by consolidating, analyzing, and reporting on both account and business-related metrics for risk management, continuous improvement, and client satisfaction.• Directed clinical services and patient care operations, overseeing all financial management, quality assurance, risk management, employee satisfaction, quality index scores, and facility maintenance efforts. Show less