Andrew Melnichenko Email & Phone Number

Austin, Texas Metropolitan Area

San Francisco Bay Area

Silicon Valley, California, United States

Building Real-time video communications platform and modular components suit for a large scale multinational public companies Global 100

Silicon Valley, California

• Product Management of Video Conferencing Communication Platform:• ConX Cloud Video Conference System• ConX & 121 (One-To-One) Video Communication Client www.conxme.com• On-Premisses Enterprise Multi-Party Conferencing: TBA• Mondopad Video Collaboration interactive displays solution• System Integration for Video Collaboration• Agile Software Developement

San Francisco

• Operating a video digitization, production for SMB and non-profits• Direct sales and strategies• Product management: requirements identification, design, implementation, issues and resolutions• Project management, prioritization, scheduling, timely product delivery, resources management• Providing professional consulting services on a contact and project basis• Participating in direct Customer sales, and support transactions• Building an outsourcing structure to enable higher volume production capacity and high quality output• Creating standard procedures, workflows, product quality requirements and best business practice to increase Customer referral/retention rates and evolutionary product development.• Brand management

San Mateo, Ca

* Project scoping and ensure timely execution* Hands-on with system deployments* Pre-sales Customer support* System Engineering and design* Training materials and documentation

Mountain View, Ca

• Cloud PBX (Freeswitch, MySQL, Hadoop, LAMP, Amazon S3, AWS, Jenkins, GitHub, Linux); • SCRUM and Agile process• Escalation procedures• Resource Management• Operations Optimization.

San Mateo, Ca

* As an integral part of the Engineering Team was responsible for continuous R&D support of the computer network of 300+ virtual/terminals/devices/servers in the unified dynamic test/development environment.* Deployed and maintained variety of databases: DB2, MS SQL, MySQL and operating systems: Windows, Unix, Linux, Android, iOS, Windows and embedded products;* Planned and implemented extensive virtual test/dev deployments using VMware and Citrixvirtualization solutions to streamline development and test initiatives.* Implemented and maintained network monitoring using WhatsUpGold.* Setup and supported hosted solutions using RackSpace, Amazon AWS in a clustered environment.* Performed functional/regression Web testing and automated performance and vulnerability assessments.* Successful execution of test efforts of a few projects: Product Internationalization, IBM Websphere Server Java media plug-in development, SIP, VOIP Server performance testing and high availability; code refactoring/regression and SQL, DB2 database performance optimization, WebUI testing.* Maintained test automation frameworks using 3rd party tools and scripting languages Python and XML.* Participated in reviewing of the Product Requirement Documents (PRD) for a variety of critical projects. Executed test cases as part of test suites based on PRD for manual and automated testing.* Conducted cross training and knowledge exchange to raise team’s effectiveness and productivity.* Improved high efficiency, accountability, deployment deliverables and maintenance strategies.* Executed and maintaining build scripts, automated build acceptance in order to determine build failures, accelerate compiling times and build link processing;* Maintained build documentation, tracking builds history and releases.* Remote team support and Vendors/Partners contacts and relationship maintenance.

San Francisco Bay Area

* As the member of the Service Engineers Team was responsible for continuous System Operationssupport of the computer network of 900+ terminals and over 100 Enterprise level Unix and Windows Servers in the fast pace environment;* Coordinated and executed upon a number of projects related to the massive hardware/software upgrade rollouts in full new systems deployment cycle. Performed evaluation, testing of the new equipment/software and provided the feedback to the procurement team. Successfully directed deployment schedule and humanresources which allowed project completion ahead of the schedule, meet assigned deliverables.* Conducted diagnostics, testing, repair and upgrades for variety of systems, turnkey solutions, etc.* Fine-tuned and configured MS Server 2003, Linux, Solaris, Mail Server, Windows, various 3rd partyapplications and overall system integrity;* Designed preventative maintenance procedures to enforce best business practices by runningoptimization scripts and security policies maximizing operational efficiency and reducing administrativecosts and downtime to lower financial impact; Routinely documented procedures and work log usingRemedy Action Request and escalating out of scope issues;* Dedicated to the highest level of the Customer satisfaction, precisely following existing guidelinesprocedures and proactively creating necessary documentation. Provided direct face-to-face client support and training for the non-technical personnel and mid-level management.

Shrewsbury, Pa

* Planed, designed, implemented and operated network, telecommunication hardware and softwaresolutions for business critical applications.* Provided technical advice and assistance on matters related to the testing and operation of software deployments.* Exercised high level problem solving skills and follow-through on assignments;* Cultivated positive attitude towards fellow team members and developed a customer service orientated attitude;* Collaborated within a team in the supportive manner; coordinated, conducted and participated in end-user and peer training;

Newtown, Pa

* Designed application for Thales Multimedia Inc. which allowed the Client to maintain and remotely service frequency-agile transmitters via Internet or radio connection. The application was capable of storing all system parameters in real-time mode in order to perform back-up procedure in case of failure. That helped to reduce downtime and drive losses to a minimum.* Created Test Management Suite to run test scenarios and perform automatic data collection. This Suite allowed Customer to setup testing environment and automated execution of the test cases. As the additional function it performed custom setup for Thales’ Affinity series of transmitters with built-in Thales DVB-H modulator technology, ATSC broadcast platforms, multi-channel video programming, broadband Internet access, gap filler applications, and Mobile TV solutions. The Customer was able drastically reduce pre-production and testing costs.* Performed Black/White, Regression and Performance testing: unit testing, providing a sound and proven solution to the acceptance team. Debugged code. Identified problem areas and actively worked to resolve them.* Worked closely with the Customer on product acceptance.

Product Management

Bachelor'S Degree, Microelectronics, Management And Economics

Coursework, Product Management

Education record