Andrew Mhel De Guzman Email and Phone Number

-Responsible for end to end transaction processing-Handling issue resolution to ensure department and customer needs are met.-Manage to complete transactions with 100% quality as well as meeting productivity on a daily basis.-Answering emails in an timely manner-Input data using various tools and applications

-Preparing invoices-Checking and updating Customer's information-Checking Inventory at warehouse

-Built and maintained effective cash flow monitoring systems.-Identified inefficiencies and made recommendations for process improvements.-Generate revenue by coaching staff effectively and lead development strategies.Consistently meet or exceed gross profit goals.-Provide monthly sales reports and standing reports to the head office.-Held quarterly employee meeting to give information, target goals, take feedback and provide training.-Conduct audit twice a month to ensure that all stocks are accurate from the data.Monitor the operations daily to ensure that the stocks are well organized and well enough and ensure the quality and safety of food.-Forecast and request monthly stocks and delivers goods on the store.-Ensure strict compliance with all relevant hygiene and safety legislation.Lead company’s participation in franchise shows and fairs.-Built key customer relationship; identifies business opportunities, negotiates and closes business deals.

-Interview and hire employees; process contracts. -Train newly hired staff. -Evaluate employees’ performance. -Process payroll of the employees. -Making sure that staff get paid correctly and on time. -Benefits administration. -Approving job description and advertisements. -Looking after the health, safety and welfare of all employees. -Organizing staff training sessions and activities. -Negotiating salaries, contracts, working conditions or redundancy packages with staff.

-Check accounting records and supporting documents. -Check internal control if effectively implemented. -Document business processes. -Develop recommendations and formulate cost saving actions. -Prepare and present reports regarding findings. -Conduct follow-up audits. -Provide ad hoc advice to employees regarding issues found and how to remediate them.

-Take orders from customers and present them as requested. -Process bills for the customer and issue them receipts. -Help with outdoor delivery or with food preparation at the store/kiosk, depending on what is required at any time. -Product purchase of our customer in a timely manner. -Address queries of the customers regarding on the product. -Furnish customers with helpful information regarding service time and special deal offers.

- Take orders from customers and present them as requested. -Process bills for the customer and issue them receipts. -Help with outdoor delivery or with food preparation at the store/kiosk, depending on what is required at any time. -Product purchase of our customer in a timely manner. -Address queries of the customers regarding on the product. -Furnish customers with helpful information regarding service time and special deal offers.

Operates the country's biggest airline systems:-Cebu Pacific's Navitaire and Sky Speed. -Air Philippines' Saber Sonic and Interact Portal. -Zest Air's Accel Aero. -Philippine Airlines' Abacus System. -Amadeus Basic Reservation. -Handle customer service by giving appropriate and accurate responses to customer queries. -Handle Domestic and International Hotel Package.