Andrew Morgan

Andrew Morgan Email and Phone Number

Vice President of Customer Success @ GoTab
Chicago, IL, US
Andrew Morgan's Location
Chicago, Illinois, United States, United States
Andrew Morgan's Contact Details
About Andrew Morgan

Passionate foodservice professional with uniquely diverse experiences across the food space. Proven operational excellence, with a clear knowledge of culinary operations, trends and consumer preferences. My experiences provide a unique perspective to drive growth balancing strategic planning, tech, operations, client success and business development.

Andrew Morgan's Current Company Details
GoTab

Gotab

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Vice President of Customer Success
Chicago, IL, US
Website:
gotab.com
Employees:
73
Andrew Morgan Work Experience Details
  • Gotab
    Vice President Of Customer Success
    Gotab
    Chicago, Il, Us
  • Gotab, Inc.
    Vice President Operations
    Gotab, Inc. Aug 2023 - Present
    Arlington, Virginia, Us
  • Gotab, Inc.
    Project Manager
    Gotab, Inc. Jun 2023 - Present
    Arlington, Virginia, Us
    Driving process improvement, partnerships, integrations and sales management.
  • Local Foods
    President
    Local Foods Jul 2022 - Apr 2023
    Chicago, Il, Us
    Executive leader of Chicago's premier source for source-identified and sustainable Midwestern foods.- Owned P&L process; Drove increases in profit margin and EBITDA- Managed distribution sales team to achieve 15% Y/Y growth- Slashed fixed costs and SG&A +20% in first six months - Direct change management to drive accountability to KPIs, improve QA compliance and workplace safety- Oversee marketing, driving social media metrics, customer retention and B2B sales
  • Handcut Foods
    Vice President Of Business Development
    Handcut Foods Mar 2021 - Jul 2022
    Chicago, Il, Us
    This was not a typical "Development" role. I functioned as COO while driving sales initiatives, vetting and implementing new technology systems and managing client success. - Led strategic pivot to contactless foodservice model, directing ops, tech, client relations, menu planning and customer service- Drove new business development, secured multiple new accounts (+15% total revenue) and renewed existing contracts- Directed development and deployment of proprietary tech to facilitate contactless meal ordering and delivery- Wrote and directed multiple RFP processes for new technology and oversaw implementation of new systems- Managed key relationships to ensure client success, negotiated contracts and drove partnerships- Led procurement process review, negotiated with vendors, reducing food costs while maintaining high standards- Guided company marketing, including brand identity, outreach and customer service
  • Handcut Foods
    General Manager
    Handcut Foods Jan 2019 - Mar 2020
    Chicago, Il, Us
    - Oversaw multi-unit operation serving a population greater than 1,500 at elite Chicago private school - Directed operations to meet annual budgets in extremely demanding client environment - Led client engagement to ensure ongoing satisfaction
  • Lettuce Entertain You Restaurants
    General Manager
    Lettuce Entertain You Restaurants Jul 2018 - Dec 2018
    Chicago, Illinois, Us
    - Nominated to LEYE"s elite annual year-long management "LEAD" training course- Engage senior partners in strategic brand development through food, service and operations- Collaborate with company Marketing & Public Relations to promote new concept- Position new restaurant for long-term financial success
  • Lettuce Entertain You Restaurants
    General Manager
    Lettuce Entertain You Restaurants Apr 2016 - Jul 2018
    Chicago, Illinois, Us
    - Oversaw +$6 million revenue, +100 employee operation- Awarded OpenTable Top 100 Restaurants of 2018- Directed marketing strategies leading to 15% y/y growth in 2017 & 20% growth in 2018- Refined brand through menu development & strategy with Chef Partner - Responsible for multiple end-to-end project management across the business - Led team culture, employee satisfaction, retention and profitability in a fast-paced, high-pressure environment
  • Maple & Ash
    Assistant General Manager
    Maple & Ash Jun 2015 - Jan 2016
    Chicago, Il, Us
    - Collaborated with Operating Partner and Chef Partner on menu design and service structure- Devised, planned and implemented restaurant operations systems - Developed and led pre-opening staff training; wrote service manual and company handbook- Led hiring of managers, chefs and hourly staff for restaurant opening- Coordinated company technology, including email and MICROS setup and programming- Directed beer, coffee & tea programs; worked directly with Buzz Coffee and Spirit Tea
  • Trenchermen
    General Manager
    Trenchermen Mar 2013 - May 2015
    - Acclaimed Chef-driven concept, $3+ million annual sales, 50 employees - Worked with Heisler COO to implement and improve operational systems across restaurants - Led marketing, social media & design projects- Curated Guest Roaster Series: Forged relationships with national and local roasters- Ran beer program, including events & brewing collaborations with local breweries- Directed programming from conception to execution- Accolades: Bon Appetite Best 50 New Restaurants 2013, Chicago Magazine 10 Best New 2013
  • Inovasi, Moderno, Royce And Wisma
    Beverage Director
    Inovasi, Moderno, Royce And Wisma Sep 2012 - Feb 2013
    Oversee all beverage purchasing for two restaurants and a retail food business, educate staff about wine, beer, cocktails, coffee to grow sales and improve overall guest experience.
  • Moderno
    Assistant General Manager
    Moderno Mar 2012 - Dec 2012
    Duties included staff training and education, building guest relations, investor relations, hiring, bar management, wine, beer and cocktails. Directed beverage program that included an extensive selection of Italian and new world wines.
  • The Publican
    Server
    The Publican Apr 2011 - Feb 2012
  • Foundry On Elm
    Sustainability Project Coordinator
    Foundry On Elm Nov 2010 - Apr 2011
    Work with management to increase recycling, institute composting program; help educate staff
  • Foundry On Elm
    Server
    Foundry On Elm Aug 2010 - Apr 2011
    Part of original hire staff for newly opened restaurant in Davis Square (Somerville, MA). Fast-paced environment that demands detailed attention to guests' experience; extensive food, beer and wine knowledge.
  • Oishii Boston
    Server
    Oishii Boston Jun 2009 - Aug 2010
    Boston's premier sushi restaurant (Zagat top rated) serving knowledgeable and discerning guests.
  • Representative
    "American Clean Energy Advocacy Days" Organized By Clean Energy Works Jul 2010 - Jul 2010
    Organized by a coalition of environmental groups advocating for the passage of comprehensive climate and energy legislation by the US Senate. - Received in depth advocacy and messaging training from leading environmental advocates- Met with Senate and House staffers to lobby for climate & energy legislation
  • Boston University
    Graduate Assistant
    Boston University Aug 2009 - Dec 2009
    Boston, Ma, Us
    Researched International E-Waste policy and EU environmental policy relating to structural and cohesion funds for BU Professor Henrik Selin
  • Environment Massachusetts
    Research And Legislative Aid To Global Warming Advocate
    Environment Massachusetts May 2009 - Aug 2009
    Conducted research and wrote fact sheets and policy reports on Federal (Waxman-Markey) and state (Global Warming Solutions Act) climate change legislation.Forged relationships with state legislators and representatives of state environmental agencies. Also engaged in media outreach to advocate for Environment Massachusetts' policy priorities.
  • Heet (Home Energy And Efficiency Team)
    Volunteer
    Heet (Home Energy And Efficiency Team) Apr 2009 - Aug 2009
    HEET performs energy audits of homes and buildings and then organizes "barnraisings" to increase building efficiency.- Completed HEET Leadership Evaluation training to asses buildings and target areas for weatherization and energy efficiency improvements- Collaborated with HEET President to gain management and organizational insights- Worked on numerous projects to increase building efficiency
  • University Of Connecticut
    Graduate Assistant
    University Of Connecticut Aug 2004 - Aug 2006
    Storrs, Ct, Us
    Worked under professors teaching Intro level Political Science coursesPrimary responsibilities included teaching discussion sections, grading, managing syllabi, and devising assignments and writing exams.
  • Metropolitan Cafe
    Server
    Metropolitan Cafe Jun 2002 - Nov 2002
    Server at Mediterranean-American restaurant in Highland Park, IL. Fast-paced environment with a demanding clientele.
  • Operation Black Vote
    Intern
    Operation Black Vote Sep 2001 - Dec 2001
    Worked under OBV's Deputy Co-ordinator Ashok Viswanathan researching a number of issues related to minority rights in the UK. Wrote a white paper on the history of US Affirmative Action and potential lesson for the UK. Also helped to maintain and update OBV's website. Additionally, I worked with OBV's National Co-ordinator, Simon Woolley, conducting background research for articles and papers. Also assisted in running a number of OBV promotional events.
  • State Senator Terry Link (Il 30Th)
    Constituent Intern
    State Senator Terry Link (Il 30Th) May 2001 - Aug 2001
    Responsible for written communication with constituentsMeasured and assessed constituent prioritiesHelped coordinate and execute fund raising events
  • Hot Tamales
    Server
    Hot Tamales May 2000 - Dec 2000
    Server at Hot Tamales in Mundelein, IL. A traditional and adventurous upscale Mexican cuisine
  • Campaign For Lauren Beth Gash For Us Congress
    Campaign Intern
    Campaign For Lauren Beth Gash For Us Congress Aug 2000 - Nov 2000
    Researched, documented and reported on campaign finance complianceAssisted in planning and conducting campaign eventsConducted issue and opposition research for press departmentDeveloped and maintained relationships with contributors to maximize campaign funding

Andrew Morgan Skills

Food Customer Service Food And Beverage Hospitality Sales Sustainability Wine Strategic Planning Research Policy Government Relations Energy Efficiency Environmental Policy Strategy Restaurants Social Media Management Leadership Marketing Strategy Marketing Training Microsoft Excel Event Management Event Planning Microsoft Office Writing Social Media Marketing Restaurant Management Budgets Operations Management Team Leadership Business Strategy Hospitality Management Catering Menu Development Inventory Management Pre Opening Budgeting Hiring Budget Management Project Management Customer Satisfaction Sales Management Market Analysis Team Building Culinary Management Economic Development Environmental Economics Personnel Management Human Resources Business Analysis Brand Development Brand Management Branding And Identity P&l Management Budgeting And Forecasting

Andrew Morgan Education Details

  • Boston University
    Boston University
    International Relations And Environmental Policy
  • University Of Connecticut
    University Of Connecticut
    Political Science Phd Program
  • Lake Forest College
    Lake Forest College
    Politics And History
  • Lake Forest College
    Lake Forest College
    Politics And History
  • Lake Forest College
    Lake Forest College
    Politics

Frequently Asked Questions about Andrew Morgan

What company does Andrew Morgan work for?

Andrew Morgan works for Gotab

What is Andrew Morgan's role at the current company?

Andrew Morgan's current role is Vice President of Customer Success.

What is Andrew Morgan's email address?

Andrew Morgan's email address is am****@****eye.com

What is Andrew Morgan's direct phone number?

Andrew Morgan's direct phone number is +184787*****

What schools did Andrew Morgan attend?

Andrew Morgan attended Boston University, University Of Connecticut, Lake Forest College, Lake Forest College, Lake Forest College.

What skills is Andrew Morgan known for?

Andrew Morgan has skills like Food, Customer Service, Food And Beverage, Hospitality, Sales, Sustainability, Wine, Strategic Planning, Research, Policy, Government Relations, Energy Efficiency.

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