Andrew Naumann Email & Phone Number

Foster City, California, Us

Provide strong, proven business leadership to grow Visa’s digital market share by positioning our global fraud solutions directly with merchants and partners. This includes representing Visa at industry events, building relationships with partners, feeding the ‘merchant view’ directly into the product management process, managing the software development life-cycle and delivering upon our product roadmap.Construct, sell and evangelize the overall product vision, managing cross-functional core and extended teams, setting product direction and prioritizing roadmap initiatives. Manage a multi-functional team of Product Managers, Risk Analysts and Decision Scientists responsible for the growth of SaaS Risk solutions with particular emphasis on balancing revenue generation, operational efficiency and customer satisfaction. Leader of global business teams to understand risk mitigation and security opportunities, review the health of the overall business, identify growth strategies and drive recommendations to company executives. Create comprehensive business plans including: competitive landscape, market potential, customer and financial targets, distribution opportunities, potential partner relationships, operational support, marketing communication plans and expense identification. Prioritize software development and operational initiatives to support screening nearly $350B in global merchant payment volume. Named inventor for multiple patents.

Redmond, Washington, Us

Directed a team of Decision Scientists and Risk Analysts who developed and implemented risk management strategies for Microsoft’s online businesses based on empirical analysis of customer behavior. This group leveraged deep and diverse sets of data sourced from each of Microsoft’s business units as well as external feeds in order to implement sophisticated revenue-enhancing solutions. Defined opportunities and implemented risk management strategies for Microsoft’s $2 Billion eCommerce businesses through real-time and offline screens. This included rigorous testing and validation of all systematic and manual results driven by risk-, rule- or policy-based criteria.Articulated new business processes and tools with Business Requirement Documents. Drove engineering requirements through design, development, implementation and operation.Established and monitored platform performance metrics for Senior Management (i.e., false positives/negatives, revenue, transaction volume, active customers, decline rates, etc.) to measure results and drive continual process improvement.

Seattle, Wa, Us

Responsible for all analytic, software development and order screening functions for Amazon’s ecommerce fraud-prevention unit. Directly accountable for financial results generated by risk solutions for all global retail businesses.Led fraud mitigation initiatives designed to reduce risk exposure, enhance revenue and increase security awareness companywide. Evaluated, negotiated and managed all relevant contracts with 3rd-party vendors for incremental data feeds and services. Responsible for RFP processes and act as vendor Account Manager for all fraud-related engagements.Responsible for all business intelligence and reporting efforts across the platform and for providing proactive responses to potential opportunities.Team consistently outperformed SLA targets for costs, false positives, overhead, order latency and availability.

New York, Ny, Us

Head of reporting and statistical modeling for Time Warner’s seven book clubs.Relationship marketing responsibilities encompassed prospect prescreening, application evaluation, lifecycle management, customer retention and reenrollment efforts for all media channels (direct mail, print, and telemarketing).Led a risk management team that uncovered financial insights, established operating policies and designed outbound promotional efforts through technical analysis of in-house and external consumer data sources.

Bse, Engineering (Operations Research)

Mba, Finance

High School Diploma