Having worked in a number of sectors including Social Care, I demonstrate versatility and adaptability in equal measure. Resourceful and entrepreneurial, I can quickly see what the business needs, and how it needs to be done. I’m a top-level operator within this sector, who understands the workings of care homes inside-out, warts and all. I’m delighted to bring this experience to Agincare.With 17+ years’ leadership experience, I bring a powerful combination of strategic thinking and practical operational delivery. Although I’m a strong, focused strategist, I also bring a human touch. I make sure I’m always connected with the business, keeping in touch with what’s happening. I’m someone who says it as it is, keeping a level head in challenging situations; a dry sense of humour often helps. LEADERSHIP & STRATEGY● Experience and expertise in corporate, private equity, global family and not-for-profit models.● Leadership combining operations and finance, including P&L, budget management and M&A.● It doesn’t work to be too soft, or too hard; it’s about striking the right balance.● Leading and developing people, getting the right people in the right place at the right time.● Setting up new businesses, brands and operating models, including recruitment and marketing.● Working closely with stakeholders at all stages of M&A, internally and externally.● Strong organisational, operational and people set-up, able to deliver in any setting.● A consistent track record of turning around struggling operations, making them profitable and viable long-term.OPERATIONS, PEOPLE & CULTURE ● Experienced in both privately funded and state funded care, including distressed purchases.● Creating positive, productive environments where people want to perform well.● Understands how to create and sustain a genuine team spirit, winning hearts and minds.● Experienced in staffing, shift patterns, management and service levels in both Care and Retail.● Working with stakeholders including commissioners, brokers, lenders and PE investors.● Ensuring people’s talents are optimised in roles where they make an impact and are happy.● In terms of management, one size fits doesn’t work; everyone needs treating as an individual.Instinctive and intuitive, I make decisions with absolute integrity; for me it’s about doing the right thing in the right way. One of my real strengths is being able to get the best out of the team; I love it when people just get stuff done.