Andrew Patrick Email & Phone Number

Grand Prairie, Tx, Us

Arlington, Tx

Troubleshoot and identify issues with Henry Schein One suite of practice management software and electronic services specialized for helping dental office manage their patient information. Take over and help with offices that have been escalated due to prior poor service or unusual issues not commonly seen. Use SQL to to create queries to confirmed data information and integrity and correct issues while maintaining the HIPPA standards for data integrity. Mentor other technicians and help provide additional training when needed. Help with updating an knowledge base used by both other technicians and the customer base to identify and correct issues.

Fort Lewis, Wa

25N Nodal System Operator and Maintainer. Helped maintain and operate a Joint Network Node, which functions as an moveable central office, during training exercises and during two deployments to Afghanistan. Utilize Cisco communication equipment such as routers, switches, Unified Communications Manager, Call Manager Express, and phones to supply communication and phone service using VOIP, traditional telephone services. and Ethernet communications to remote bases and sites. Ensured security of the equipment totaling over $1,000,000. Provided speedy troubleshooting and resolution of both Windows computers and phone base services. Given a secret security clearance by the US government to perform the above duties.

Clean, inspect and organized incoming equipment to be repaired to identify problems as well as organize the equipment to be sent to the correct areas for repair.

Bachelor Of Science (Bs), Electrical, Electronic And Communications Engineering Technology/Technician, 2.537

Studied engineering concepts in regards to electronic circuits, circuit design, wired and wireless communication, and programing.

Education record