Andrew Ortega

Andrew Ortega Email and Phone Number

Director of Operations / Partner @
Andrew Ortega's Location
Miami-Fort Lauderdale Area, United States, United States
Andrew Ortega's Contact Details

Andrew Ortega work email

Andrew Ortega personal email

n/a
About Andrew Ortega

Andrew Ortega is a Director of Operations / Partner at Elite Solar Solutions. He possess expertise in quality assurance, customer satisfaction, training, hospitality industry, operations management and 17 more skills.

Andrew Ortega's Current Company Details
Elite Solar Solutions

Elite Solar Solutions

Director of Operations / Partner
Andrew Ortega Work Experience Details
  • Elite Solar Solutions
    Director Of Operations / Partner
    Elite Solar Solutions Aug 2022 - Present
  • Cutler Bay Solar Solutions
    Sales Director
    Cutler Bay Solar Solutions Jul 2017 - Sep 2022
    Cutler Bay, Florida, Us
  • Cutler Bay Solar Solutions
    Manager Of Sales & Marketing
    Cutler Bay Solar Solutions Jul 2017 - Jul 2022
    Cutler Bay, Florida, Us
  • Americas Transportation
    Operations Manager
    Americas Transportation May 2016 - Dec 2016
  • Carnival Cruise Line
    Quality Assurance & Communications Supervisor
    Carnival Cruise Line Mar 2003 - Apr 2016
    Miami, Florida, Us
    03/14 - 04/16 Quality Assurance & Communications Supervisor• Traveled to all embarkation ports quarterly to review and audit the embarkation and debarkation process according to standards and work closely with the Managers and Supervisors in developing and maintaining operation requirements in these ports to maintain the quality and standards that are required and expected by our Company. Furthermore I ensured and reviewed that the highest level of quality standards were being met to both the guests and the employees at all the ports that I visited.• Ensured all ports were maintaining proper staffing levels and man-hours per budget guidelines based on the ship occupancy counts.• I would travel on a last minute notice to assist and manage irregular operations.• Remained on call during nonscheduled workdays to assist with guest communications.• Created and updated department policies and procedures.• Implemented the quality management strategies, procedures, systems, timescales and financials that support, contribute to, and integrate within the department’s annual business plan and long term strategy as directed by the Quality Assurance Manager & Director. • Created and managed departments intranet portal.• Created Microsoft InfoPath forms for the department and company day to day needs.08/07 - 03/14 Embarkation Supervisor• Responsible for embarkation and debarkation operation in Port Miami & Port Everglades.• Responsible for the operations compliance based on the Company’s policy and procedures for over 300 direct reports.• Knowledgeable in non-US travel documents.• Spearheaded many of the employee related activities to boost employee moral, including diversity related activities, monthly themed days, raffles, potlucks, etc. • Assisted in interviewing open positions and identifying qualified candidates during open houses and select positions. 06/04 - 08/07 Research Coordinator 03/03 - 06/04 Reservations Agent

Andrew Ortega Skills

Quality Assurance Customer Satisfaction Training Hospitality Industry Operations Management Guest Service Management Event Management Hospitality Management Event Planning Leadership Travel Management Customer Service Hospitality Logistics Microsoft Office Process Improvement Continuous Improvement Management Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook

Frequently Asked Questions about Andrew Ortega

What company does Andrew Ortega work for?

Andrew Ortega works for Elite Solar Solutions

What is Andrew Ortega's role at the current company?

Andrew Ortega's current role is Director of Operations / Partner.

What is Andrew Ortega's email address?

Andrew Ortega's email address is ao****@****val.com

What skills is Andrew Ortega known for?

Andrew Ortega has skills like Quality Assurance, Customer Satisfaction, Training, Hospitality Industry, Operations Management, Guest Service Management, Event Management, Hospitality Management, Event Planning, Leadership, Travel Management, Customer Service.

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