Andrew Pakula Email & Phone Number
@fedex.com
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Who is Andrew Pakula? Overview
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Andrew Pakula is listed as Application Administrator at Illinois State University, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at fedex.com and a matched LinkedIn profile for Andrew Pakula.
Andrew Pakula previously worked as Tech Support Analyst - Knowledge and Training at Illinois State University and Quality Assurance at Fedex. Andrew Pakula holds Bachelor'S Degree, Information Technology/Systems Analyst from Illinois State University.
Email format at Illinois State University
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AeroLeads found 1 current-domain work email signal for Andrew Pakula. Compare company email patterns before reaching out.
About Andrew Pakula
Check out my website: http://andrewpakuladev.comI am an efficient and creative person always looking to build and automate tasks. My drive to make things better and more efficient pushes me to learn as much as possible for any current project or hobby I am working on. During my time at University I was very involved in RSO's becoming the Secretary of the Board Game Club, and a member of the Ping Pong, Tennis, and Badminton Clubs. I enjoy working with people and teams to accomplish tasks and projects. I developed strong personable skills from my former positions at Nancy's Pizza and technical skills while at Argonne National Laboratory. These positions allowed me to grow my skills as an IT professional as well as bettering my skills of working in teams.
Andrew Pakula's current company
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Andrew Pakula work experience
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Application Administrator
Current- Primary System Administrator for:
- IBM Cognos
- Confluence
- GitLab - Hosted and managed on Linux
- KeyStone
- MaxITSecondary System Administrator for:
Tech Support Analyst - Knowledge And Training
- Knowledge and Training of the Technology Support Center
- Fulfilling the needs of more than 1400+ requests within the first 3 months of employment for the ISU Staff, Faculty, and community
- Generating, managing, and updating documentation regarding active processes for the Technology Support Center and Knowledge and Training team
- Department representative for implementing the new learning management system: Canvas
- Responsible for creating and updating Knowledge articles and processes in Confluence
- Creating and updating WordPress sites for Faculty, Staff, and RSOs on campus
Quality Assurance
- Correct and update customer information to ensure promises are delivered promptly
- Operate efficiently in line with FedEx policies during the extreme workload of peak season
- Maintain and cultivate positive customer relations by delivering excellent service throughout the interaction with the client
- Received 14 Certifications of quality and excellence under FedEx’s Quality Recognition Program
- Assisted and collaborated with customers and team members to resolve over 100 service request tickets per day
Business Information Systems Co-Op Student
- Conducted data migration from legacy systems into the ServiceNow database to show growth and change in various Argonne divisions.
- Maintained key fields and integrated new data in the Configuration Management Database using ServiceNow.
- Performed Service Mapping to link Argonne’s systems and data together within ServiceNow.
- Created and edited interactive web forms using Argonne's in house web app Xink. Xink uses preformatted HTML and JavaScript to help build its web forms that users can access and submit like WordPress.
- Used ServiceNow to import, manipulate, and sanitize data. Using the data, I created reports and further manipulated the data to show clients relative information.
- Development in ServiceNow making changes and creating and editing existing web forms based upon client requests
Manager
- Opened and closed store independently
- Oversee daily operations of store
- Managed a team of 14 personnel on a daily basis
- Assured quality relations with customers by delivering excellent, fast service
- Maintained high quality in efforts during peak times of operations
Multi-Area Team Member
- Maintained backroom stock accuracy across all departments using inventory system
- Received, audited, and accepted shipments ordered
- Ordered shipments of products on a daily basis to maintain fullness of front areas
- Practiced personal skills by working with vendors, team members, and guests
Andrew Pakula education
Frequently asked questions about Andrew Pakula
Quick answers generated from the profile data available on this page.
What company does Andrew Pakula work for?
Andrew Pakula works for Illinois State University.
What is Andrew Pakula's role at Illinois State University?
Andrew Pakula is listed as Application Administrator at Illinois State University.
What is Andrew Pakula's email address?
AeroLeads has found 1 work email signal at @fedex.com for Andrew Pakula at Illinois State University.
Where is Andrew Pakula based?
Andrew Pakula is based in Greater Chicago Area, United States, United States while working with Illinois State University.
What companies has Andrew Pakula worked for?
Andrew Pakula has worked for Illinois State University, Fedex, Argonne National Laboratory, Nancy'S Pizzeria, and Target.
How can I contact Andrew Pakula?
You can use AeroLeads to view verified contact signals for Andrew Pakula at Illinois State University, including work email, phone, and LinkedIn data when available.
What schools did Andrew Pakula attend?
Andrew Pakula holds Bachelor'S Degree, Information Technology/Systems Analyst from Illinois State University.
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