Andrew Perillo Email & Phone Number

Orlando, Florida Area

Orlando, Florida Area

>Personalized every customer interaction to maximize sale and provide the best customer experience.>Worked with constant determination to close a sale >Built the value of products and services over our competitors.>Maintained a perfect "Customer Satisfaction Evaluation" >Supervised and established clients' accounts – contacted clients regularly to establish effective working relationship with customers.

Opened Kissimmee location as a Sales Lead and exceeded trending sales and first quarter profits.> Creating a personal relationship with each customer to generate future business and repeat customers.> Prepared for store grand opening at Kissimmee location.> Managed customers account with strong experience and expert knowledge of wireless communication products.> Repaired devices; Knowledge of technology with experience in the Service & Repair Department> Increased the customers experience by providing information on new products, rate plans, and services.> Constantly exceeded monthly commission based metrics.> Capable of using many different systems such as RMS, SNAP, FDT, RQ4> Handle customer situations and making equitable decisions for the customer and the company.

Delegated employees during appropriate times to increase profit per hour.> Constant focus on labor cost, food cost, supply cost, and repair cost.> Leading the team by communicating, coaching, motivating and building sales.> Make sure every shift is managed properly by using the operational tools each shift.> Manage cost control while maintaining high quality, presentation and guest satisfaction.

Representing Give Kids The World at assigned community events and fulfilling speaking engagements.> Greeting, scheduling and supervising volunteers during scheduled shifts.> Solving volunteer conflicts and reporting incidents and challenges.> Clerical duties such as answering phones, lobby desk coverage, submitting work orders and requisitioning supplies.> Conducting new volunteer orientations and Village tours as necessary

Certification, Phlebotomy Technician/Phlebotomist

High School Diploma, Music Theory And Composition

Activities and Societies: Chess Team, Volunteer work, Debate Club, Year Book Society, Technical theater for school plays. > Gave music.