Responsible for Data Science, Analytics & BI at Apex Group

Responsible for the Resource Planning, Management Information, Reporting and Analytics for all of Lending Operations at Coventry Building Society.

Responsible for the Management Information Strategy within Operations. Developing, designing, improving and maintaining Management Information to enable the delivery of insight to enable informed decisions across the business. Utilising MS Excel, Excel VBA, MS Access 2003, SQL, Business Objects.• Provide high quality daily, weekly and monthly reports to support Operations in an accurate and timely manner, translating complex data and analysis into an easily understood format suitable for a cross-section of abilities.• To ensure Business as Usual reporting is delivered with increased automation and minimal human intervention.• Tracking of all Service Level Targets and KPI metrics against agreed targets. • Ensure data integrity is regularly validated implementing in-depth error checking to present 100% data accuracy.• Developing an advanced MI suite.• Designing, building and maintaining a ‘Best in Class’ data repository to house all Business Intelligence/MI which is flexible to accommodate new Systems, platforms and updates.• Oversee the design and ongoing maintenance of all technical specifications for all MI Reports and Data sources.• Work closely and in collaboration with Senior Managers and Directors across the business to understand and build the corporate requirements for all Management Information Reporting.• Providing any ‘What If’ Scenario Modelling to Operational performance data.• Working alongside Business Intelligence for BAU, developing new reports, MMR (Mortgage Market Review) implementation and Cognos Implementation.• Introducing new processes within Operations and Quality to capture data and increase efficiency. • Responsible for day-to-day management of ERP MI Analysts.• A varied role that has included the design and implementation of daily digital mailings to intermediaries.