Andrew Pietsch Email & Phone Number

Mankato, Minnesota, United States

Supports high-priority project management and quality efforts within the Department. Also, directs the day-to-day operations of the Department Housing Unit. • Manages and Oversees Information Systems and Quality Assurance projects in Human Services. Provides complex supports for improvements and efficiencies. Proposes and designs improvements for service delivery.• Leads Quality Control Management for Department Information Systems. Develops and determines the validation process to ensure the collection of quality data. Provides leadership supports in quality control efforts.• Provides complex functional analysis for Human Service programs. Helps with the interface between Human Services and the IT Department for mutual projects. Meets with management personnel to analyze problems and implement solutions. • Develops procedures to produce reports and statistical analysis. Initiates procedures for effective evaluations of targeted project areas. Designs and monitors quality control systems.• Directs and Supervises Housing Staff. Interviews, hiring, onboarding, performance evaluations, and issuing disciplinary action. Directs orientation, training, and supervision of staff. Interprets personnel rules, union contracts, and ensures staff accountability to policies and procedures. Create team culture and dynamic to encourage positive employee engagement and optimal outcomes for customers and programs.• Systemic Development and Analysis Methods. Identifies needs for agency by establishing a gaps-analysis process. Analyzes current processes to recommend adjustments and efficiencies. • Provides Oversight and Fiscal Management for Housing Programs and other identified Priority Projects. Develops contracts and information for the Board as needed, according to Blue Earth County protocols. Authorizes unit expenditures and monitors the unit budget. Participates in the annual capital expenditure budget planning process.

Mankato, Mn

Primary duties include overseeing, expanding, improving and coordinating regional housing and homelessness programming for Counties in the region; while maintaining management of the Blue Earth County Supportive Housing program and coordination with other county housing projects.◦ Staff Supervision duties include interviews, hiring, onboarding, performance evaluations, and issuing disciplinary action. Create team culture and dynamic to encourage positive employee engagement and optimal outcomes for customers and programs.◦ Fiscal Management through analysis of past/present/future fiscal trends and service demands. Develop annual program budgets and conduct quarterly monitoring activities. ◦ Program development through the implementation and interpretation of needs assessments to adjust to changes at the local, state, and federal levels. Research and recommend changes to be made in service delivery systems, including the most effective use of technology.◦ Contracts Management duties include draft, negotiate, proof, initiate, and oversee contracts process for business partners in program area.◦ Grant writing, monitoring, and reporting for program operations.◦ Program Quality Assurance through ongoing evaluation of performance against federal, state, and local standards and interpretation of fiscal, statistical, and data-driven reports. Ensure compliance and acceptable levels of staff performance. Develop and implement program policies and procedures to comply with funders’ expectations and meet Key Performance Measures.◦ Process Improvement and Project Management duties included creating business requirement documents (BRD), create task lists with deliverables and timelines, tracking progress, recruiting subject matter experts (SMEs), and implementing tasks/servings as a SME on projects.

Program duties focused on overseeing a regional Supportive Housing and Homelessness services program and the County Child Support Unit.• Staff Supervision duties include interviews, hiring, onboarding, performance evaluations, and issuing disciplinary action. Create team culture and dynamic to encourage positive employee engagement and optimal outcomes for customers and programs.• Fiscal Management through analysis of past/present/future fiscal trends and service demands. Develop annual program budgets and conduct quarterly monitoring activities. • Program development through the implementation and interpretation of needs assessments to adjust to changes at the local, state, and federal levels. Research and recommend changes to be made in service delivery systems, including the most effective use of technology.• Contracts Management duties include draft, negotiate, proof, initiate, and oversee contracts process for business partners in program area.• Grant writing, monitoring, and reporting for program operations.• Program Quality Assurance through ongoing evaluation of performance against federal, state, and local standards and interpretation of fiscal, statistical, and data-driven reports. Ensure compliance and acceptable levels of staff performance. Develop and implement program policies and procedures to comply with funders’ expectations and meet Key Performance Measures.• Process Improvement and Project Management duties included creating business requirement documents (BRD), create task lists with deliverables and timelines, tracking progress, recruiting subject matter experts (SMEs), and implementing tasks/servings as a SME on projects.

Mankato, Mn

Coaching 8th grade Football and 8th grade Boys Basketball at Prairie Winds Middle School/Mankato East Jr/Sr HS.

◦ Develop and Administer compliance-related activities and execute organizational compliance measures.◦ Interpret Department of Human Services (DHS) and Commission on Accreditation of Rehabilitation Facilities (CARF) licensing rules. Implement and audit internal compliance processes.◦ Organize and coordinate various committees and mentor groups including; Incident Review Committee and Crisis Prevention Institute (CPI) and CPR and First Aid Instructor groups.◦ Conduct internal vulnerable adult (VA) Investigations as required by DHS.◦ Manage Record Retention policies, procedures, and schedules.◦ Develop and manage Health Insurance Portability Accountability Act (HIPAA) Privacy and Security requirements and bring recommendations to Vice President of Operations.

◦ Provide professional supervision and leadership to program staff◦ Provide direct support and caseload management to adults with disabilities and mental illness◦ Supervise the Internship and Volunteer program ◦ Development and oversight of Social Enrichment programming: in-center classes, community activities and outings, as well as volunteer and leisure opportunities. ◦ Oversee the use of a Multi-Sensory Environment for consumers. ◦ Facility management and maintenance for a safe and clean working environment.

Master Of Public Administration - Mpa, 4.0

Completed additional coursework to obtain Certificate in Advanced Human Resources in Public Works. Completed Capstone project.

Bachelor Of Science (Bs), Physical Education/ Exercise Science

General Studies

Activities and Societies: Member on the Football and Indoor Track and Field teams.Completed freshman general courses.