Andrew Raison

Andrew Raison Email and Phone Number

Realtime Specialist at NewDay @ NewDay
london, london, united kingdom
Andrew Raison's Location
Tadcaster, England, United Kingdom, United Kingdom
Andrew Raison's Contact Details

Andrew Raison work email

Andrew Raison personal email

n/a
About Andrew Raison

Experienced Realtime specialist with a demonstrated history of working in the insurance industry. Skilled in scheduling, planning and Process Improvement, Forecasting, and Stakeholder Management. Strong program and project management skills.

Andrew Raison's Current Company Details
NewDay

Newday

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Realtime Specialist at NewDay
london, london, united kingdom
Website:
newday.co.uk
Employees:
789
Andrew Raison Work Experience Details
  • Newday
    Realtime Specialist
    Newday Apr 2017 - Present
    Leeds, West Yorkshire, United Kingdom
    View
  • Direct Line Group
    Real Time Analyst
    Direct Line Group Aug 2008 - Mar 2017
    Glasgow, United Kingdom
    Responsible for the achievement of the call centre abandonement rate and SLA's, through the real time management of cutomer demand. Ensuring the correct skills are allocated to all consultants so that resource is maximised at all times. Proactively managing site expectations in terms of skills to be utilised on a daily basis to performance spikes. Using the forecasting data contained with E-workforce Management to plan work across the day.
    View
  • Direct Line Group
    Team Leader
    Direct Line Group Aug 2005 - Aug 2008
    Glasgow
    Customer Service Team Leader, in team of approximately 15-20 staff handling Home and Life Insurance.
    View
  • Norwich Union
    Team Leader
    Norwich Union Aug 1991 - May 2004

Andrew Raison Skills

It/computer Literate Teamwork Leadership Target Driven Customer Focused Call Centers Forecasting Performance Management Target Marketing Team Management Management Business Analysis Coaching Contact Centers Outsourcing Process Improvement Project Delivery Stakeholder Management

Andrew Raison Education Details

  • Oakwood Comprehensive
    Oakwood Comprehensive

Frequently Asked Questions about Andrew Raison

What company does Andrew Raison work for?

Andrew Raison works for Newday

What is Andrew Raison's role at the current company?

Andrew Raison's current role is Realtime Specialist at NewDay.

What is Andrew Raison's email address?

Andrew Raison's email address is an****@****y.co.uk

What schools did Andrew Raison attend?

Andrew Raison attended Oakwood Comprehensive.

What are some of Andrew Raison's interests?

Andrew Raison has interest in Golf, Football And Cricket.

What skills is Andrew Raison known for?

Andrew Raison has skills like It/computer Literate, Teamwork, Leadership, Target Driven, Customer Focused, Call Centers, Forecasting, Performance Management, Target Marketing, Team Management, Management, Business Analysis.

Who are Andrew Raison's colleagues?

Andrew Raison's colleagues are Jamil Raheman, Cássia Kuzdak Ferrão, Raabiya H, Laiba Rizwan, David Allen, Gerald Yiu, Nishant Gurung.

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