Andrew Rivera Email & Phone Number

Las Cruces, New Mexico, United States

Round Rock, Texas

Austin, Texas

Directed and coordinated activities of businesses and departments concerned with production, pricing, sales, and distribution of products. Collaborated with other departments to integrate logistics and help setup prospect purchases (over 50K), managed opportunities, worked with sales, orders, accounting, and shipping.• Received ongoing training centered on NDA's, Export/Import Compliance, Code of Ethics, Insider Trading guidelines, securing a trustworthy and solid employee-employer partnership• Assisted sales departments, reaching record revenue for several quarters, increasing company growth, and improving customer service excellence.

Austin, Texas

Built productive customer relationships, and created customer satisfaction and loyalty.• Achieved Circle of Excellence Diamond 2 and Presidents Club award, receiving monetary award and 2 all-expense paid trips (Maui and Puerto Rico), by maintaining and exceeding territory sales growth numbers • Attained certification in LabVIEW, receiving CLAD (Certified LabVIEW Associate Developer) certification in National Instruments flagship product, resulting in increased sales.

Austin, Texas

Created ongoing customer partnership with field sales engineers and clients, provided visit scheduling, product evaluations, and ongoing technical support strategies.• Engaged with customers, exploring their situations and needs, probing underlying issues that suggest broader solutions, maximizing productiveness of interactions by monitoring and building on cues, articulating and promoting path forward. Achieved Circle of Excellence Emerald and Diamond level receiving monetary award by exceeding quota goals and maintaining territory growth.

Austin, Texas

Connected with customers by telephone to provide information about products and services, take or enter system requirements, and obtain details on concerns. Effectively managed time and resources to ensure that work was completed efficiently. Continued to gain product knowledge with ongoing training using Internal Product Announcements (IPAs).• Continued customer visit setup with excellent rewards, leading to large order placements, and increasing selling of services.• Achieved Circle of Excellence Gold, Ruby and Sapphire levels which included a monetary award by exceeding quota goals and maintaining territory growth.

Santa Fe, New Mexico Area

Maintained cleaning and maintenance contracts, ensuring employees completed tasks thoroughly and accurately. Maintained stock and ordered supplies as needed. Completed all requested items from clients: • Clean building floors by sweeping, mopping, scrubbing, or vacuuming• Gathered and emptied trash. • Serviced, cleaned, and supplied restrooms. • Cleaned and polished furniture and fixtures. • Cleaned windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees as needed.• Dusted furniture, walls, machines, and equipment. • Steam-cleaned or shampooed carpets. • Stripped, sealed, finished, and polished floors. • Followed procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures. • Monitored building security and safety by performing such tasks as locking doors after operating hours,• Moved heavy furniture, equipment, and supplies, either manually or by using specific dollies etc. • Requisitioned supplies and equipment needed for cleaning and maintenance duties. • Set up, arranged, and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings. • Sprayed insecticides and fumigants to prevent insect and rodent infestation.As Owner / Operator, I supervised and coordinated activities of my employees engaged in all areas of cleaning services. I inspected work performed to ensure conformance to specifications and standards. • Trained workers in specific methods and procedures for proper operation of cleaning equipment.

Associates, Electronic Engineering, Honor Society, Summa Cum Laude,

Eet, Electronics, 3.9

Mass Communications/Writing, Mass Communication/Media Studies