I’m an experienced manager in leading document management and customer communications companies. I’m skilled in inbound mailroom management, scanning bureau management, digital experiences, digital infrastructure and digital operating models.In my role as an inbound mail centre manager, I’m passionate about working with employees to study concepts and problems and encourage efficient ways of working. I have 15 years of experience, and I’ve developed and run over 500 different projects. I have developed my career working my way in all different positions within a scanning bureau, starting as a standard operative. As a result, I have a unique ability to identify opportunities for improvement and exploit better ways of working and for employees to work smarter, faster and to reduce cost. I pride myself on automating manual processes, saving time, and developing efficient methods as part of my daily routine.I love meeting and talking to people.I can talk about “paperless solutions” until the cows come home.I genuinely enjoy implementing new projects and finding practical solutions to complex problems.I’m always looking for self-improvement.I’m a Gym fanatic; it keeps me healthy and active, some studies have also shown significant benefits in changes of the brain (If there are benefits for the mind, I'm all for it.)