• Develop long-term relationships with clientele to increase and maintain a satisfied customer• Maintain open lines of communication with coworkers and supervisors to ensure daily operations run efficiently and effectively • Participate in ongoing training to promote extensive knowledge about important products• Participate in routine competition with coworkers to reach daily sales goals and increase overall revenue for the restaurant • Actively work to resolve requests and customer dissatisfaction and complaints through positive communication and problem-solving• Handle and balance individual finances on a daily basis

- CRM: Salesforce - Pipeline management from prospecting to close - Experience using Join.me and presenting/scheduling online demos - Software and tech sales - B2B sales - Email and social media marketing

• Directly hired, supervised, coached, and mentored 12 staff members• Managed and tracked daily revenue for food and beverage operations for Country Club • Oversaw long-term staff scheduling and daily shift management for direct reports• Planned, coordinated, and staffed special events at the Country Club such as weddings, charity events, golf events, and member functions • Developed and assisted bi-annual training opportunities for 25 staff members alongside regular product trainings • Built strong connection with over 300 regular Country Club members to ensure customer satisfaction, a high return rate, and exceptional quality of service• Collaborated with Board of Directors to achieve daily operational and financial goals