PERSONAL PROFILE High achiever with over 25 years in the Information Technology industry with strong and specialised focus on Networking and superior customer support. Ability to provide multiple customers and large user communities with exceptional service and support.SUMMARY OF PERSONAL SKILLS  Excellent interpersonal and communication skills Well-developed ability to build strong relationships with others Resourceful, analytical and capable, excellent problem solving skills Strong planning, organising and scheduling skills Experienced in planning and co-ordinating successful business-critical projects Committed to excellence in customer serviceSUMMARY OF LEADERSHIP SKILLS  Demonstrates strong and effective leadership skills, acts as a role model to others Sets direction, creates and implements plans, goals and targets Communicates effectively to management, peers and staff Manages people fairly, with respect and authority, uses good people care skills Creates and inspires excellent teamworkSUMMARY OF TECHNICAL SKILLS  Microsoft Windows Server NT4, 2000, 2003, 2008, 2012, 2016, 2019 Microsoft Windows NT4, 2000, XP, Vista, 7, 8 and 10 Microsoft Exchange 5.5, 2000, 2007,2010, 2016 and 2019 Networking and Security VMware and Hyper-V