A process filtration specialist with proven expertise in providing client management as well as technical & product solutions and support for major clients in the food, beverage and life sciences industries.Described by Managers, Colleagues & Clients as having strong product knowledge, being innovative and delivering solutions which are always business focussed, I have been relied upon to manage and address the high value & highly technical clients, provide expertise & support to internal divisions as well as clients, and developing strategies to support existing markets, develop new channels and promote customer loyalty & growth.From initial client requirement investigations to solution design, identifying optimisation strategies, managing integrations and leading field trials I am effective and passionate about providing clients with innovative and effective solutions which increase productivity and efficiency.Technical & Business Solutions- Sales & Solutions o Analysis, Design, Integration, Implementations & Pilots o Diagnose & Support o Customer Loyalty & Sales Strategies o Product Positioning o Business & Market Development o Achieving KPI’s & Targets - Sales, Pricing, Inventory, Support, Service- Client Support o Production o Product & Performance Optimisation o Quality o Business Continuity o Product Failure o Product, Efficiency & Knowledge Transfer Training o Issue Resolution - Technical, Financial & Relationship- Continuous Improvement o Risk Identification & Mitigation o Operations & Client Opportunities o People Strategies o Integrating Business Acquisitions- Collaborate & Support o Sales Teams o Supply Chain o Strategic Pricing o International Suppliers o Scientific Specialists o Engineering Technicians
Listed skills include Manufacturing.