Andrew Soderberg Email & Phone Number

Andrew Soderberg is a Assistant Professor at University of Wisconsin Oshkosh. He possess expertise in management, customer service, leadership, microsoft office, data analysis and 19 more skills. Colleagues describe him as "Andy is one of the best employees I have ever been around at any company, and that is probably undervaluing the contribution he made to our team at Simplifile. I know I can always depend on him to give his best effort. He is always extremely patient with customers, beyond what anyone would reasonably expect, and does so cheerfully. In all my daily interactions with him, I saw that he treated customers how I would want to be treated if I was in the customer's situation. He does not look for shortcuts and is committed to doing things the right way. If he is unsure of the right course of action, he will take the time to ask. I am sorry to have Andy leave our team, but I would emphatically recommend him for any situation requiring a special ability to diffuse tense situations." and "Andrew and I worked together on a project to automate the coordination of requests to credit or refund a customer's account between the customer relations department and the accounting department. He had clear ideas of the business needs of his department, conveyed those ideas in a cooperative and insightful way, and worked to improve the process from all perspectives. The project was highly successful , with wins all the way around. Andy was able to deliver prompt refunds as promised to customers, accounting was able to keep up with the requests, tracking of progress through the approval process was improved so CSRs could give a clear update to customers about the status of their request, and reporting was enhanced so company management could understand the reasons for various requests. He was pleasant to work with, and I could see that he had a focus on delivering a positive experience to the customers, as evidenced by quality customer service awards APX received starting when he was the customer relations manager."

Listed skills include Management, Customer Service, Leadership, Microsoft Office, and 20 others.

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  Assistant Professor

  University Of Wisconsin Oshkosh

  Neenah, Wi, Us