Andrew Stapleton Email & Phone Number
@g2.com
3 phones found area 650, 847, and 312
LinkedIn matched
Who is Andrew Stapleton? Overview
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Andrew Stapleton is listed as VP Revenue, North America at Lumary, a company with 163 employees, based in Grayslake, Illinois, United States. AeroLeads shows a work email signal at g2.com, phone signal with area code 650, 847, 312, and a matched LinkedIn profile for Andrew Stapleton.
Andrew Stapleton previously worked as Founder at Samwise Growth and Advisor at Linknovate. Andrew Stapleton holds Bs In Computer Science, Software Engineering/Computer Science from University Of Notre Dame.
Email format at Lumary
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AeroLeads found 1 current-domain work email signal for Andrew Stapleton. Compare company email patterns before reaching out.
About Andrew Stapleton
Husband and father of fivePassionate Catholic, interested in the overlap between faith and work in tech
Listed skills include Leadership, Oracle Crm, Mfr/Ifr Metrics, Requirements Analysis, and 23 others.
Andrew Stapleton's current company
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Andrew Stapleton work experience
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Founder
Current
Advisor
Current
Advisor
Current
Fractional Cro
Current
Advisor
Current
Advisor
Current
Advisor
Current
Advisor
Current
Advisor
CurrentMentor
Current
Leadership Council Member
Current
Advisor
Advisor
Fractional Cro
Head Of G2 For Services, Sales
Vp, Customer Success
- Grew CS org from 3 enterprise CSMs and two implementation specialists to ~65 N. American FTEs as G2 continues to grow toward our goal of IPO
- Created and staffed mid-market and small business CSM teams to complement enterprise team
- Seeded our EMEA CS team with top ENT CSM and continue to advise our APAC team - CS org of ~100 globally
- Ran customer sales org in addition to CS from 2016-2017, renewing and expanding ~$5M in ARR
- Created SMB-specific renewals team, later paired with SMB CSMs
- Created technical support team, lead by former customer seller and now a team of ~10 globally
Advisor
Director, Customer Success
- Salesforce officially acquired SteelBrick on February 1st 2016. Since then I have been able to expand our Success Manager team to 15 people total, as well as implement a Success at Scale model for Salesforce QTC (Quote.
- A curated customer community with constantly updated help pages
- Customer forums where use cases and architecture strategies are discussed customer-to-customer
- New webinars every week with a library of past recordings
- Daily office hours for easy, live, 1-1 interaction with Success ManagersSalesforce CPQ and Salesforce Billing enable companies to easily and accurately manage the entire deal close process—from generating quotes and.
Director, Customer Success
- I joined SteelBrick as employee ~#35 and the only person in Customer Success. I spent 6 months establishing the role, growing relationships with our customer base, renewing contracts, and growing accounts via add-on.
- Onboarding customers post-sale
- Providing additional implementation oversight
- Running QBRs to ensure our customers understand how to get full value from SteelBrick via latest release functionality and company resources
- Closing renewals and add-on sales
- Managing escalated customers
Senior Manager, Customer Success
- Oracle officially acquired BigMachines on January 1st 2014. I was promoted to Sr. Manager, Customer Success and the below are in addition to my responsibilities/accomplishments per my BigMachines role:
- Piloted NPS system in Oracle Cloud Customer Success group
- Developed additional individual contributor into manager to transfer direct reports in growing org
- Co-authored case study on BigMachines NPS process that went to highest level of Oracle product management for company-wide consideration
- Advised leadership at ~10 BigMachines sister companies on how to implement and run a successful customer success team as well as an effective NPS process
Manager, Customer Success
- Tapped by CEO to define and build Customer Success Advisor role and global team to pro-actively manage enterprise customers and ensure their satisfaction, executive referencability, and admin knowledge of new.
- Hired and trained team of Customer Success Advisors from 5 to 17 FTEs in 15 months
- Developed individual contributor into manager to transfer direct reports
- Created and implemented company-wide Net Promoter Score system to accurately measure customer satisfaction
- Achieved record results in customer satisfaction and software adoption
Sales Engineering Manager, Usa
- Managed team of 4 US sales engineers as player-coach while continuing to sell as an SE
Sales Engineer
- Critically assisted in closing sales of over $16.4MM in new software and services bookings and 19 new customers
- Created and presented customized demonstrations of BigMachines software to C-level executives of current and prospective customers across North America
- Lead on-site analyses of prospect IT systems and sales process pain points in order to show how BigMachines can improve the inquiry-to-order process
- Determined implementation costs and wrote contractual statements of work
Peoplesoft Business Analyst
- IMLP Rotation 4:
- Wrote SQL scripts to create users in production database, including filling user preference and security access tables
- Strengthened cardholder data security by managing compliance to Payment Card Industry Data Security Standard
- Ensured SOX compliance by helping to regulate separation of duties in financial PeopleSoft security roles
Siebel On Demand Deployment Leader
- IMLP Rotation 3:
- Managed web-based Siebel CRM On Demand deployment to 2 Clinical Systems Cardiovascular/Ultrasound sales teams on-time and under budget, with full ownership of project plan and budget
It Project Leader
- IMLP Rotation 2:
- Managed deployment of MyLearning electronic learning management system, following strict FDA-imposed software and process compliance standards
Mfr/Ifr Quality Leader
- IMLP Rotation 1:
- Created Excel/Word template for use by IT application owners to calculate MFR (Mission Failure Rate) by entering number of defined defects over number of opportunities for defect
- Collaborated with application owners to improve quality and consistency of MFR data sources
Managed Information Systems Intern
- Wrote, tested, and deployed Unix KSH script to receive multiple user arguments, locate large loads of Longitudinal Patient Data (LPD) on a shared drive, then extract, transform, and load LPD into Abbott databases for.
Quality Assurance Intern
- Analyzed blueprints of Arrow parts catalogue for drawing and measurement defects, and communicated findings to engineers
Andrew Stapleton education
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University Of Notre Dame
Frequently asked questions about Andrew Stapleton
Quick answers generated from the profile data available on this page.
What company does Andrew Stapleton work for?
Andrew Stapleton works for Lumary.
What is Andrew Stapleton's role at Lumary?
Andrew Stapleton is listed as VP Revenue, North America at Lumary.
What is Andrew Stapleton's email address?
AeroLeads has found 1 work email signal at @g2.com for Andrew Stapleton at Lumary.
What is Andrew Stapleton's phone number?
AeroLeads has found 3 phone signal(s) with area code 650, 847, 312 for Andrew Stapleton at Lumary.
Where is Andrew Stapleton based?
Andrew Stapleton is based in Grayslake, Illinois, United States while working with Lumary.
What companies has Andrew Stapleton worked for?
Andrew Stapleton has worked for Lumary, Samwise Growth, Linknovate, Invisory, and Spoke.
How can I contact Andrew Stapleton?
You can use AeroLeads to view verified contact signals for Andrew Stapleton at Lumary, including work email, phone, and LinkedIn data when available.
What schools did Andrew Stapleton attend?
Andrew Stapleton holds Bs In Computer Science, Software Engineering/Computer Science from University Of Notre Dame.
What skills is Andrew Stapleton known for?
Andrew Stapleton is listed with skills including Leadership, Oracle Crm, Mfr/Ifr Metrics, Requirements Analysis, Salesforce.Com, Peoplesoft, Customer Satisfaction, and Agile Methodologies.
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