Prepared pricing analysis for allocation of loans to secondary market investors. Coordinated and communicated with other departments in the residential lending department to ensure best practices were followed for loan pricing. Acted as a resource for loan originators to register new loans/modify existing loans with objectives of maintaining outstanding pricing and customer service. Managed Leader's community bank program to provide superior service to both investors and borrowers.

Gathered fundraising contacts from ABCD's vendors. Helped with implementation of new automated office supply ordering system.

Description: Wrote customer satisfaction survey, coordinated printing and mailing of survey, tabulated results; produced report on implementation of social media, started and maintained company Facebook page, various smaller office tasks

Description: Helped coordinate Blackberry upgrades for international Commercial Service users, created an FAQ database for ITA users, various smaller office tasks