Information Technology Support Engineer
CurrentMSP Support engineer, Responding to customer logged tickets.Being proactive, by constantly monitoring customers systems and applying patches and updates.
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Andrew Stevens is listed as Information Technology Support Engineer at AMP Information Systems, based in Hoghton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andrew Stevens.
Andrew Stevens previously worked as Unemployed at Ex Thoroughtec and IT Manager at Ex Thoroughtec. Andrew Stevens holds National Diploma In Electronic Engineering, Electrical And Electronics Engineering, National Diploma from Natal Technikon.
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I enjoy the challenges that the IT sector can present.I am dedicated and hard working. With a vast experience in the daily running of a companies IT systems, I believe I can be of benefit to the IT sector in general. I am patient and considerate in my approach to problem-solving and generally get on well with my peers.I am in good health and have a very loving family support base next to me. Given the right tools and opportunities, amazing things can happen to a companies IT infrastructure
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Preston, England, United Kingdom
MSP Support engineer, Responding to customer logged tickets.Being proactive, by constantly monitoring customers systems and applying patches and updates.
Preston, England, United Kingdom
Durban Area, South Africa
Setup and management of a after sales support system.Was responsible for a support team. Handed over to Support MangerResponsible for the IT support technician.Visited Customers to obtain feedback and enhance relations for the company. Nationally and internationally.Managed two high value contracts for the SA Defense Force, and Armscor.Setup and run Cybermine Certified Engineers Course for Customers.Responsible for the daily running of the IT Systems.Maximizing the return on investment for all IT Assets.Minimizing T.O.C.Setting up and managing backups.Reporting to the Executive Chairman, and Commercial Director on a monthly basis to determine strategies for improved IT systems.Keeping in up to date with new and improved systems to realize maximum benefit to the company.Setup and maintain an asset register system which includes network monitoring.General support and training when required.Maintenance of Servers and systems to ensure minimal downtime.Monitor Company road map and assist with IT planning and implementation as required.Setup and maintain the DRP for the Company. A member of the team that successfully obtained The Cyber Essentials certification for ThoroughTec Simulation.
Durban Area, South Africa
Responsible for the daily maintenance and repairs to various companies and schools in the Durban area.Setup and commission new servers.Provide quotes and manage purchases for the customers as required.Recommend IT Systems upgrades if beneficial to the customers.Respond to emergency call outs and take responsibility for any emergency troubleshooting until resolved. Setup DRP's for companies.
Activities and Societies: Outdoors club Electronics Club Electronic Engineering
Activities and Societies: Member of the Computer and Electronics club. Played hockey and squash Obtained a Matric Certificate.
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Andrew Stevens works for AMP Information Systems.
Andrew Stevens is listed as Information Technology Support Engineer at AMP Information Systems.
Andrew Stevens is based in Hoghton, England, United Kingdom while working with AMP Information Systems.
Andrew Stevens has worked for Amp Information Systems, Ex Thoroughtec, Thoroughtec Simulation, and Network Support.
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Andrew Stevens holds National Diploma In Electronic Engineering, Electrical And Electronics Engineering, National Diploma from Natal Technikon.
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