Andrew Stone Email and Phone Number
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I am the Senior Vice President of Fraud Management at BHG Financial, a global financial services company. I lead a team of over 30 fraud professionals who are responsible for developing and implementing enterprise fraud policies and procedures, managing fraud risk segmentation and mitigation, overseeing fraud operations, technology infrastructure, AML/BSA compliance, and executing global fraud strategies across several unique product lines. I am a board observer and industry subject matter expert for Vouched, a leading identity, KYC, and biometrics solution. I also serve as an advisory resource to other start-ups or emerging companies, looking to disrupt the current fraud/risk technology ecosystem.
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Senior Vice President, Fraud And Financial CrimesBhg Financial Jan 2023 - PresentFort Lauderdale, Florida, UsExecutive leader for enterprise Fraud Management and Financial Crimes. Global responsibilities and ownership of financial crimes/BSA, fraud operations, strategy and analytics, product management, and other specialized functions. Support an organization of over 30 staff at levels ranging from executives to junior investigative analysts. -
Vice President, Fraud ManagementBhg Financial Mar 2021 - Jan 2023Fort Lauderdale, Florida, Us -
Board Observer, Industry SmeVouched Oct 2022 - PresentSeattle, Wa, UsBoard Observer for Vouched, a leading identity, KYC, and biometrics solution. -
Head Of Ww Brand Escalation (Beam)Amazon Jun 2020 - Mar 2021Seattle, Wa, UsLeader for world-wide Brand Escalation and related Risk Management programs. -
Director, Fraud ManagementOndeck May 2019 - Jun 2020Chicago, Illinois, UsOnDeck's leader of fraud and financial crimes detection & prevention strategies.Lead, coach, & mentor a large team including management, analysts, investigators, and data analytics personnel, while simultaneously pursuing OnDecks goals & objectives.Analyze fraud trends, identify process gaps, & implement effective fraud detection & prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk & customer experience.Assist in modifying/building Fraud, AML/CTF, & OFAC systems, processes, & controls for the detection of suspicious activity related to potential money laundering.Proactively detect & investigate possible suspicious activity related to fraud, money laundering & terrorist financing, escalate & prepare reports as appropriate.Track, analyze & report on incidents of suspected money laundering, terrorist financing, & ID Theft to identify trends & enhance mitigation activities.Leverage customer data to build risk segmentation & mitigation strategies.Lead and/or assist internal partners with compliance education/training efforts to ensure understanding of AML, OFAC, & current fraud trends & to ensure the proper controls are in place.Assist with oversight of timely & thorough completion of any regulatory, audit, or third-party action plans.Produce reporting & key performance indicators for senior management to understand current threats & performance.Coordinate issue resolution for all levels of escalated issues including those identified by internal stakeholders, customers, partners, & management. -
Senior Manager, Fraud ManagementOndeck May 2018 - May 2019Chicago, Illinois, Us -
Head Of Fraud, Platform Integrity ManagerAngi Nov 2015 - May 2018Denver, Co, UsOversee fraud detection, prevention, investigations, and platform risk management at HomeAdvisor and Angie's List.•Lead Platform Integrity team:•Responsible for initial design and implementation of HomeAdvisor fraud risk management program, including development of enhanced business processes, manage complex risk vendor integrations, and tasked with successful execution of the fraud prevention strategies. • Directed efforts involving vendor deployment of advanced machine learning risk models; ML predictive risk scoring and device behavioral clustering algorithms.• Oversee compliance register in support of internal audit assessments/control tests and complaint issue tracking. • Serve as the main point of contact between cross-functional teams, including C-level executives. •In addition, serve as liaison for law enforcement requests. -
Sr. Analyst, Advanced Analytics And Intake, Financial Intelligence Unit, U.S. And InternationalWestern Union Aug 2013 - Nov 2015Denver, Co, Us• Oversight for Western Union’s intake of intelligence alerts, internal referrals, and department case management workflow. • Conduct trend analysis of referred illicit activity typologies in an effort to identify gaps in existing strategic priorities. • Refine current intelligence alert processes to meet strategic initiatives goals.• Develop risk detection and analytic tools that drive efficient and effective alert, monitoring and investigative processes.• Review available intelligence, including Risk Assessments, Inherent Geographic Risk Models and internal intelligence to determine risk-based approaches for initial risk level assignments to the FIU analysts and investigators for resolution & regulatory reporting.• Provide visual analytic solutions in support of large scale risk-typology investigations. -
Risk Assessment & Strategy ManagementTotal Merchant Services Sep 2007 - Aug 2013Woodland Hills, Ca, Us• Oversee end to end operational strategies for chargebacks, acquiring, fraud, and association compliance for merchant processing & payments risk on $14 billion annual portfolio • Manage deployment of new wireless payment technologies, inclusive of those provided by card brands and payment gateways • Assist in risk program management of SME Cash on Demand lending product • Develop and manage staff including investigators and chargeback re-presentment analysts• Created, monitored, and managed high-risk reports to determine the financial risks and issuing approvals to new merchant services accounts. • Provided risk-based recommendations to client retail/e-commerce companies on chargeback issues and fraud prevention. • Produced and implemented a new procedural workflow for the merchant onboarding process. • Reviewed and remediated wide-ranging compliance issues, including MasterCard’s Business Risk Assessment and Mitigation program, Visa’s Global Brand Protection Program, IRS Subpoenas, and various government requests. Notable achievements while in the position included:• During mid-later stages of the financial crisis deployed payment risk strategies that lead to 30% reduction in chargeback losses, as a result of identifying & implementing concentration risk reductions in key industries segments• Enhanced due diligence in underwriting; reduced costs by implementing a new robust site survey program via third party vendor• Developed matrices for fine-tuning reserve ratios on neutral-moderate risk segments -
Fraud Detection AnalystBarclays Jan 2006 - Sep 2007London, GbBPM Fraud program owner for UBS debit and various partner rewards cards. -
Card Priority ServicesBank Of America Jan 2005 - Jan 2006Charlotte, Nc, UsSupported BoA Card products in TSYS and other internal platforms.
Andrew Stone Skills
Frequently Asked Questions about Andrew Stone
What company does Andrew Stone work for?
Andrew Stone works for Bhg Financial
What is Andrew Stone's role at the current company?
Andrew Stone's current role is Senior VP @ BHG Financial | Global Fraud Management Leader and Industry Advisor.
What is Andrew Stone's email address?
Andrew Stone's email address is ca****@****inc.com
What skills is Andrew Stone known for?
Andrew Stone has skills like Risk Management, Credit Cards, Financial Risk, Fraud, Fraud Detection, Analysis, Risk Assessment, Payment Card Processing, Strategy, Customer Service, Banking, Payments.
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