Andrew Stonecipher Email & Phone Number

Outbound Problem-Solver Amazon Fulfillment Center -Successfully clear 100% daily shipment goals of 70,000 units exceeding goals by 20% expediting thousands of customer shipments each hour-Trained over 30 new associates in the process of sorting items, packing items, and preparing a package for shipping-Troubleshoot 100s of issues related to products on a daily basis ensuring associates are able to remain productive-Track warehouse inventory by utilizing search services then communicating with different departments to get the product to the correct workstations -Process dozens of damaged items each day, guaranteeing that no damaged products leave the department by accident and return extra items back to inventory for resale

San Antonio, Texas Metropolitan Area

-Directly scheduled maintenance for a fleet of 120 long-term vehicle rentals using mobile vendors to ensure customers had a stress-free experience-Documented each vehicle’s maintenance history in a log ensuring no vehicle exceeded 3 days past due for the regularly scheduled maintenance-Communicated with Senior Maintenance Leader to keep entire Enterprise fleet of 300+ vehicles ready and safe to rent-Opened the store and recorded messages left by returning customers after hours passing important messages to the office manager-Updated returned vehicle’s information (mileage, fuel, cleanliness, etc.) -Closed 15-20 customer rental tickets daily reaching out to customers for any discrepancies

Google It Support Professional Certificate, It Support

Skill development experience includes: o Technical support: installing & configuring computer hardware, software, and networks o Computer.

Environmental Science