Nbn Delivery Specialist
CurrentProviding a professional and personal approach to managing customers requests when connecting to or modifying their existing NBN services with Telstra.
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@team.telstra.com
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Andrew Stott is listed as Dedicated to ensuring a seamless transition to NBN. at Telstra, a with 32819 employees, based in Greater Brisbane Area, Australia. AeroLeads shows a work email signal at team.telstra.com and a matched LinkedIn profile for Andrew Stott.
Andrew Stott previously worked as NBN Delivery Specialist at Telstra and Constrained Connections Manager at Telstra. Andrew Stott studied at Brisbane State High School.
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Administration professional with nine years’ experience within Queensland Government together with three years in Telstra as a Quality Assurance (QA) Customer Service Consultant as the role aligned with my analytical way of thinking. Keeping the customer as my focus for every order taught me to think outside the box in order to problem solve in new and different ways, to locate the root cause of issues and bring to the attention of my leaders resulting in reduction of cycle time and simplifying complex issues that would later be incorporated into the QA Work Instruction rework. This eventually led me into the coaching space and I was able to utilise my strengths and results-driven attitude to further reduce customer cycle time, liaise with stake holders, industry partners as well as coaching individuals to success. Both roles have not only helped me grow within Telstra but reinforced my goal of delivering an exceptional customer experience.
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Brisbane, Queensland, Australia
Providing a professional and personal approach to managing customers requests when connecting to or modifying their existing NBN services with Telstra.
Greater Brisbane Area
Dedicated Connection Manager to constrained Telstra customers. Ensuring customers services are connected in a seamless manner to the NBN.
Greater Brisbane Area
Coach, train and guide QA consultants for efficient NBN order workflow by providing tailored responses over verbal & digital communications for both Telstra's on and offshore agents.
Greater Brisbane Area
Investigate complaints to find the root cause and develop a resolution strategy with the customer to reach a satisfactory outcome.
Brisbane, Australia
Highly-skilled team member of Quality Assurance (QA) team with experience in handling complex NBN orders
Brisbane, Australia
Provision advice, support and training to Department of Premier and Cabinet staff in relation to HP Records Manager (TRIM) Electronic Document and Records Management System and associated applications
Brisbane, Australia
Provisioning specialist written and verbal advice to members of the public and Department of Transport and Main Roads staff in accordance with relevant legislation and agreements
Brisbane, Australia
Record creation, classification, sentencing and maintenance of the Department’s corporate records using electronic document and records management systems
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Andrew Stott works for Telstra.
Andrew Stott is listed as Dedicated to ensuring a seamless transition to NBN. at Telstra.
AeroLeads has found 1 work email signal at @team.telstra.com for Andrew Stott at Telstra.
Andrew Stott is based in Greater Brisbane Area, Australia while working with Telstra.
Andrew Stott has worked for Telstra and Queensland Government.
Andrew Stott's colleagues at Telstra include Waheed Shaik, Hoonie Sun, Glenn Palmos, Kristy Kalsi, and Khoa Tran.
You can use AeroLeads to view verified contact signals for Andrew Stott at Telstra, including work email, phone, and LinkedIn data when available.
Andrew Stott studied at Brisbane State High School.
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