As the Head of Systems at Equity Tech, I lead a dynamic team in creating bespoke technology solutions that empower businesses to thrive.Our focus extends beyond conventional development—we’re architects of innovation, problem solvers, and strategic partners.Our Expertise:• Custom Development Solutions:We don’t settle for off-the-shelf solutions. Instead, we tailor technology to fit your unique needs.Whether it’s web applications, APIs, or intricate backend systems, we craft solutions that align with your vision.• App Development:From concept to launch, we breathe life into mobile and web applications.Our user-centric approach ensures seamless experiences and robust functionality.• Business Assessments:We’re not just developers; we’re business strategists.Our assessments dissect processes, identify bottlenecks, and recommend tech-driven optimisations.Our Impact:• Efficiency Boost: Our solutions streamline operations, saving time and resources.• Revenue Growth: We transform ideas into revenue-generating products.• Risk Mitigation: Rigorous assessments minimise vulnerabilities and enhance security.• Strategic Insights: We’re your tech compass, guiding decisions that shape your future.Our Promise:• We’re committed to your success. Let’s collaborate and elevate your business to new heights!Connect with me—I’d love to explore synergies and discuss how technology can propel your organisation forward.

Equity Transport Group operate Australia’s largest private chauffeur vehicle service.As the Head of Systems at Equity Transport Group, I’ve been at the forefront of driving technological excellence and operational efficiency. My accomplishments include:• Business Automations and Productivity Enhancements:Championed business automations, significantly boosting productivity and output while optimising costs.Streamlined processes, reducing manual effort, and enhancing overall efficiency.• System Optimisation and Downtime Reduction:Successfully addressed system issues that caused downtime, lost production, and revenue.• Strategic Cloud Migration and Security:Orchestrated the migration of proprietary software to a virtualized cloud data centre.Ensured PCI compliance for secure payment processing, safeguarding financial transactions.• Risk Management and Financial Security:Conducted thorough risk assessments, minimizing exposure to breaches.• Network Infrastructure Advancements:Deployed a robust Datacentre and Active Directory domain-controlled network.• Comprehensive IT Security Overhaul:Leveraged a full Sophos solution to fortify our Secure WAN.Strengthened our defences against cyber threats, ensuring data integrity.• Strategic Leadership and Business Alignment:Active participant in senior executive strategy meetings, shaping our business direction.• Business Continuity and Nationwide Support:Reviewed and enhanced our Business Continuity Plans, ensuring resilience during disruptions.Oversee nationwide IT support, providing timely solutions to enhance user experience.• Quality Assurance and Vendor Partnerships:Served as an internal auditor for ISO quality standards in IT.• Global Rollouts and Offshore Success:Successfully deployed secure systems and hardware to our offshore team, enabling seamless collaboration.

Equity Valet Parking provide the Valet Parking services on behalf of Qantas Airways. Utilising a Quality approach to all aspects of the business. I oversee all IT operations for Equity Valet Parking covering a wide scope of systems and projects including these key achievements:- Involved in senior executive strategy meetings to develop business strategy.- Overseeing the development, implementation of propriety in house Valet application SaaS with PCI Compliant payment system.- Migrated crucial payroll systems to secure cloud based platforms. - Implementation of company Disaster Recovery procedures.- Managing In house development of Business Management Systems.- Reporting Manager for Systems Administrator and Programmer.- Budgeting requirements for IT spends.- Produced financial reports for executive management team.- Advisor to National Management teams to implement local strategies and efficiency gains.- Document controller for all IT policies, procedures, manuals and handbooks.- Initiated migration of core networks to Secure WAN to decrease risk exposure. - Maintaining a 99.98% system up time across 4 national offices measured by KPI.- Liaise with Qantas IT Management for system integration.

Equity Valet Parking provide valet parking services to Qantas frequent flier customers at airports around Australia.Managing proprietary valet server software at each site which handled customer bookings, information and payment.Updating & maintaining operational manuals.Assisting the company become ISO quality standard in the IT department.Administering company’s time management and payroll software - Kronos and Meridian MicroPay.Managing VmWare virtual servers running Linux & Windows based VM's.Implemented new HelpDesk software solutions.

Provide IT Solutions for Clients Including:Network and Hardware SolutionsIT SupportCustom Website and Hosting SolutionsCustom Application Developments

MYFX Australia is a technology company that provides software solutions to the Foreign Exchange market worldwide.Assisting development team to create/test software to be launched to Forex Brokerage Firms.Liaising with multiple national and international Forex Brokerage Firms.Maintaining Dell Server FarmMicrosoft Server 2008 EnterpriseMicrosoft Small Business ServerExchange 2008SQL Server 2008Responsible for the migration of local server hardware to a multinational cloud based infrastructure.

Network Administrator for corporate network maintaining a 99.9% system up time KPI measured.Setup and administered remote offices including International office in Singapore, New Zealand & India.Implementation of Avaya IP phone system in corporate headquarters and local Information centers.Managing 50+ user base for Desktop Support using the ITIL Methodology.Active Directory & Exchange 2003SQL Server 2005SharePoint 3.0Backup ExecGroup Policy ManagementMS ISA Firewall & WSUS update policyIronPort spam filtering systemLAN & WAN, Including Telstra managed IP WAN services across 4 sites.

IT Manager and Precedent Committee member.I was introduced into this organisation to pick up a poorly installed network and Document Management Solution rollout, some key achievements were:- Implemented new document management and cost recovery system. (LEAP Documents)- Improve MS Small Business Server reliability.- Responsible for Importing and automating all precedent documents into new management system.- Responsible to manage and maintain network and IT infrastructure including:- Microsoft Server, Exchange Server, SQL Server, MS Office, LEAP Documents.- LAN, WAN up time and troubleshooting.- IT Support for 15+ User base.Once the implementation was successfully completed, and IT systems were stable - I looked to further my experience by seeking other career opportunities.

Scheduling, training, support and guidance for 3 on-site technicians employed by the business.Maintaining over 50 support contracts including Breakfree Resorts group, Peppers Retreats and Resorts, Stella Resort Group & Outrigger Resorts, ranging across Australia & New Zealand. Other contracts included local resorts, Legal Firms and Real Estate Agencies.Liaising with external vendors including PABX & Electrical contractors, major hardware vendors/distributors & external IT contractors.Managing new and existing network roll outs and overhauls.Implementation of a Standard Operating Environment (SOE) & Company policies and procedures.

Onsite preventative maintenance duties for over 35 corporate clients spanning the Gold Coast, Northern NSW, Brisbane & Sunshine Coast.Unscheduled visits for a wide range of IT requirements.New Corporate installations.Microsoft Windows 2000, XPWindows Server 2000, 2003, SBSMicrosoft SQL ServerLAN & WAN Installation and troubleshooting.Desktop Support