Andrew Swinley

Andrew Swinley Email and Phone Number

Director at Matriville Limited @ Matriville Limited
WILMSLOW
Andrew Swinley's Location
Wilmslow, England, United Kingdom, United Kingdom
Andrew Swinley's Contact Details

Andrew Swinley work email

Andrew Swinley personal email

n/a
About Andrew Swinley

Highly successful Operations Director and Change Agent with a proven track record in the delivery of sales and service results and transformational change in the Financial Services sector. Large scale people and operations management, strategy and target operating model development.

Andrew Swinley's Current Company Details
Matriville Limited

Matriville Limited

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Director at Matriville Limited
WILMSLOW
Andrew Swinley Work Experience Details
  • Matriville Limited
    Director
    Matriville Limited Jun 2016 - Present
    Cheshire
    Interim Operations Director specialising in Transformational Change and Outsourcing
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  • The Co-Operative Bank Plc
    Head Of Target Operating Model Implementation
    The Co-Operative Bank Plc Dec 2015 - May 2016
    Manchester, United Kingdom
    Accountable for the implementation of the Bank's Target Operating Model including the design, validation and development of Bank wide capabilities to support the objectives of the model
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  • The Co-Operative Bank Plc
    Head Of Business Processing Operations
    The Co-Operative Bank Plc 2012 - Nov 2015
    Manchester
    Accountable for the delivery of multi site operations function (1,200 FTE) for the Banking Group across a variety of processes including account opening, servicing and the strategic development of the processing capability.
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  • Cooperative Financial Services
    Head Of Business Transformation Readiness
    Cooperative Financial Services 2011 - 2012
    Responsible for the development and implementation of a Business Readiness function across Customer Operations to prepare the areas in scope to shape, embed and leverage transformation plan deliverables, to ensure alignment with strategic objectives and realisation of benefits.
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  • Cooperative Financial Services
    Head Of Third Party Service Management
    Cooperative Financial Services 2008 - 2011
    Accountable for the management (service delivery, partnership management, contract negotiations and financial performance) of key, strategic third party suppliers to the Banking Group.
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  • Co-Op Financial Services
    Director Of Change Operations
    Co-Op Financial Services 2007 - 2008
    Responsible for the management of the central Change Operations team including the prioritisation of the Bank's change portfolio and risk & governance reporting requirements to Board level.
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  • The Co-Operative Banking Group
    Head Of Business Transformation
    The Co-Operative Banking Group 2006 - 2007
    Manchester
    Responsible for the development of the strategic direction and objectives of the Customer Service Division
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  • The Co-Operative Banking Group
    Head Of Banking Services
    The Co-Operative Banking Group 2005 - 2006
    Led the Banking Contact Centres with accountability for the delivery of sales and service objectives and adherence to regulatory requirements
  • Cooperative Banking Group
    Manager
    Cooperative Banking Group 1997 - 2005
    Manchester
    Various Customer Service Manager roles including contact centre and debt management and Head of Planning & Service Management
  • Halifax
    Contact Centre Manager
    Halifax 1995 - 1997
    Leeds
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  • Lloyds Tsb
    Mortgage Manager
    Lloyds Tsb 1994 - 1995
    Scunthorpe
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  • Leeds Building Society
    Manager
    Leeds Building Society 1987 - 1994
    Mortgage Manager
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  • Hickson Timber Products
    Laboratory Technician
    Hickson Timber Products 1983 - 1987
    Castleford

Andrew Swinley Skills

Leadership Service Management Stakeholder Management Change Management Business Transformation Project Delivery Financial Services Governance Risk Management Outsourcing Banking Business Analysis Business Process Improvement Retail Banking Management Business Strategy Service Delivery

Frequently Asked Questions about Andrew Swinley

What company does Andrew Swinley work for?

Andrew Swinley works for Matriville Limited

What is Andrew Swinley's role at the current company?

Andrew Swinley's current role is Director at Matriville Limited.

What is Andrew Swinley's email address?

Andrew Swinley's email address is as****@****i.co.uk

What skills is Andrew Swinley known for?

Andrew Swinley has skills like Leadership, Service Management, Stakeholder Management, Change Management, Business Transformation, Project Delivery, Financial Services, Governance, Risk Management, Outsourcing, Banking, Business Analysis.

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