Andrew Tew Email & Phone Number

Rochester, England, United Kingdom

United Kingdom

Helped a small business owner scale up and grow their cleaning business.In this role I:* Created and implemented all the back of office processes, procedures and documentation. Initially utilizing the google ecosystem to create and store documents securely before transferring to an external HR specialist company as the company grew. * Created the company website using wix and connecting and managing the traffic and marketing with mailchimp. * Creating content content for the business, including the company branding using canva. * Account/Client Management, building strong relationships that grew over time and helped with word of mouth marketing as well as individual sales growth. * Implementation of a cloud based workforce management software and app that helped us ensure correct time management. * Creation of tracking spreadsheets for employee payroll and holiday

Folkestone, England, United Kingdom

After an extensive training program I was responsible for receiving phone calls from customers making a claim on their motor insurance, often directly from the scene of an accident. The role highlighted my ability to:* Stay calm under pressure* Be empathetic to the customers needs in a highly emotive situation* Recall large amounts of information and apply it to each customers unique situation * Input important data accurately and effectively

Kent, England, United Kingdom

* Ensured efficient collection and safe delivery of consumer packages from depot to door. * Utilised the Yodel app to create routes and package lists to minimise wasted journey time to help guarantee predicted delivery time was met. * Diligently organised and arranged packages within vehicle to ensure packages were secure and minimum damage occurred. * Took pride in communicated effectively with customers through the app and in person leading to zero complaints and weekly praise throughout my time delivering.

Folkestone, Kent, United Kingdom

• Reporting directly into the Director of Trade Marketing and Visual Merchandising I was responsible for creation and management of all marketing and promotional activity across ASICS Full price and Franchise stores in EMEA.• Designed, implemented and managed the commercial calendar across multichannel platforms – instore, digital, PR, OOH, social media, agencies, influencers and events• Ownership of EMEA marketing budget (€1m); evaluating all marketing and promotional activity, negotiating budgets with vendors and agencies and measuring ROI• Working with the Global Marketing and EMEA Category teams to ensure a strong and consistent messaging • Managed from End to End the execution of PR, Store Event, Digital and Influencer of the ASICS Running Lab project. Launching across 27 stores and being incorporated in the lead up to the Paris Marathon where we tested over 2000 consumers. • Collaborated on and launched several key technologies that drove the efficiency, sales and preference in stores. Most notably the ASICS MotionID, AR, VR, Run Analyzer and Mobile Device Management tools. Driving a 10% increase in traffic• Worked with the partnerships team on building an EMEA strategy for increasing sales through B2B. Notable we launched our relationship with KLM that has generated over €100k in direct sales

London, United Kingdom

• From infancy set up the community space concept in 6 stores across Europe. This involved:o Recruiting coaches, branding, initiating booking tools, building social media channels, ASICS.com integration, creation of legal documentations for 6 different countries, including them within our CRM tool. • Initiated, organised and marketed running clubs across 27 stores in EMEA which saw an average of 15+ members per run per week • Trained and Managed local team members• Implemented new Gait Analysis technologies across all stores handling the logistics and designing and leading training on the system • Designed and activated product launch events across Europe

London, United Kingdom

• Performed scientific assessments on customers and athletes, collating the results and providing a 25 page bespoke report • Designed and delivered staff training on products, gait analysis and store processes• Independently marketed the running lab and running clubs through digital media, influencer marketing and through conventional B2B. Growing the Running Club from 5 runners per class to over 70 runners per class. The running lab went from one lab appointment per month to one appointment per week• Designed a 6 month periodized training program for the Running club and performed classes twice per week

Twickenham, United Kingdom

Planned and lead periodized, rugby specific training to school children and vulnerable young adults in the south west London area.

London, United Kingdom

Digital Marketing Analytics

Bachelor Of Science (Bsc), Sports Science

Activities and Societies: Rugby 1st Team, Water Polo 1st team

Education record