Delivery Manager
CurrentDriving the software engineering delivery of multi-national and cross-countries distributed teams to bring maximum value for EU/US-based customers in financial, biomedical, workload automation, etc. domains.Key Activities/Deliverables- Developed Delivery Management Framework based on best practices and implemented it in a number of organizations, resulting in improved project delivery efficiency and customer satisfaction.- Introduced and organized a full-cycle QA framework with a well-structured test pyramid, which enhanced the product quality and reduced the number of defects in the applications.- Implemented performance and load testing practices, ensuring the applications' scalability and performance under different workloads.- Organized 24/7 work of the Support team, ensuring continuous support to customers and prompt issue resolution.- Successfully delivered a number of product features through an agile Delivery Management framework, adhering to timelines and meeting customer requirements.- Built a system of transparent tracking and evaluation of individual talent development and contribution through the use of Objectives and Key Results (OKR), enabling better recognition and growth opportunities for team members.