Andrew Valtoudis work email
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Andrew Valtoudis personal email
Experienced Business/PMO/Agile Analyst working with clients in financial services sector including capital markets, banking and insurance applying agile ways of working. Working around the spaces of Metaverse technologies (AR/XR/VR), GenAI, Financial Services and Tech SupportI'm an aspiring IT project manager with a Bachelors Degree in Information Technology majoring in Network Design and Management and a Diploma in Leadership and Management. I have acquired these credentials to boost my technical knowledge and client-driven attitude with project management as my key passion. I love to work in teams to generate innovative ideas, solve problems, expand my network and collaborate with clients to understand their needs for a project to provide the best possible solution while maintaining a professional work ethic and mannerism. I strive to apply logical/critical thinking and reasoning while respecting the clients' needs and opinions on ideas. I have learnt through my work life and time at university that communication is key in all aspects. I believe by keeping frequent communication up to an industry standard reassures fellow employees and clients that the job in hand is still progressing. I enjoy a challenge and feel I can adapt to any situation possible. I have mainly worked in and applied an Agile approach as there were always changing factors and uncertainties leading to the projects close through various phases. I've got over 6 years of customer service experience in the hospitality industry at a manager level, where I was responsible for all restaurant and employee operations of the business to ensure customers have the best possible experience. This position has transformed me as an individual and encouraged me to start a conversation and build relationships with customers by getting to know them and ensuring they get the best possible service.
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Agile Project CoordinatorUnswAustralia -
Application Development AnalystAccenture Australia Feb 2022 - PresentSydney, New South Wales, Australia -
Client Service Systems Engineer3Rdmill Jul 2021 - Feb 2022North Ryde, New South Wales, AustraliaI've joined the team at 3rdmill to kickstart my career in the IT industry, more explicitly in an MSP providing IT support for our long list of clients. I will be assisting with laptop builds (Azure join, Domain join and Hybrid joins) for clients, utilising and making sure all hardware and software on computers are all up to date, installed correctly and working efficiently for the end user. I will also be working on support tickets for client jobs by providing remote assistance via Kaseya and… Show more I've joined the team at 3rdmill to kickstart my career in the IT industry, more explicitly in an MSP providing IT support for our long list of clients. I will be assisting with laptop builds (Azure join, Domain join and Hybrid joins) for clients, utilising and making sure all hardware and software on computers are all up to date, installed correctly and working efficiently for the end user. I will also be working on support tickets for client jobs by providing remote assistance via Kaseya and N-Able in relation to any queries our clients have through our ticketing system at 3rdMill. We utilise ConnectWise for our ticket management and Kaseya and N-Able as our remote management tools to manage client servers. machines and overall technical infrastructure.I have also worked on various mini projects such as deployment of multiple new machines (NUCs, Laptops, etc) as part of hardware upgrades for clients, security upgrades for clients by azure joining their machines and assigning various security roles to individuals to apply the respective security policies and internal projects within 3rdMill (Documentation for onboarding, new user creation, new machine build sheets, user exit procedure and offboarding to streamline internal processes). I've worked on multiple jobs using Windows 10 OS, Windows Server, Microsoft Office/O365, Microsoft Admin Centre, Exclaimer Agent, Kaseya, PowerAutomate, Microsoft Forms, SmartDesk and many more for overall technical support and management Show less -
ManagerAntonio'S Pizzeria Caringbah Pty Ltd Apr 2016 - Feb 2022
Andrew Valtoudis Education Details
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Network Design And Management -
Project Management -
Inaburra SchoolChemistry, Design And Technology, Engineering, English And Mathematics
Frequently Asked Questions about Andrew Valtoudis
What company does Andrew Valtoudis work for?
Andrew Valtoudis works for Unsw
What is Andrew Valtoudis's role at the current company?
Andrew Valtoudis's current role is Agile Project Coordinator.
What is Andrew Valtoudis's email address?
Andrew Valtoudis's email address is an****@****ure.com
What schools did Andrew Valtoudis attend?
Andrew Valtoudis attended University Of Wollongong, Uow College, Inaburra School.
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