Andrew Wareing

Andrew Wareing Email and Phone Number

Senior Business Analyst - Making Tax Digital -at HM Revenue & Customs @ HM Revenue & Customs
london, greater london, united kingdom
Andrew Wareing's Location
Greater Liverpool Area, United Kingdom
Andrew Wareing's Contact Details

Andrew Wareing work email

Andrew Wareing personal email

n/a
About Andrew Wareing

I’m currently working as a Senior Team Lead on Making tax Digital for business, in the Design and Requirements team, undertaking end to end business design and analysis for HMRC’s Making Tax Digital programme. I am qualified in PRINCE2 to a practitioner level. I have experience of all levels of customer services, from dealing with customers first hand, leading a team of front line staff and leading operation groups, managing performance, attendance and HR. Leading managers to build high performing teams to deliver excellent customer service.

Andrew Wareing's Current Company Details
HM Revenue & Customs

Hm Revenue & Customs

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Senior Business Analyst - Making Tax Digital -at HM Revenue & Customs
london, greater london, united kingdom
Employees:
15979
Andrew Wareing Work Experience Details
  • Hm Revenue & Customs
    Senior Business Analyst
    Hm Revenue & Customs Mar 2022 - Present
    Liverpool, England, United Kingdom
  • Hm Revenue & Customs
    Senior Team Lead - Making Tax Digital
    Hm Revenue & Customs Mar 2022 - May 2024
    Liverpool, England, United Kingdom
  • Hm Revenue & Customs
    Business Analyst - Making Tax Digital For Business - Design And Requirements
    Hm Revenue & Customs Jun 2020 - Mar 2022
    Liverpool, England, United Kingdom
  • Hm Revenue & Customs
    Quality Assurance Project Manager
    Hm Revenue & Customs Aug 2016 - Jun 2020
    Liverpool, Merseyside, United Kingdom
    provide an independent quality assurance for customer service group within HMRC. Providing detailed reports and analysis of customer impact and financial impact errors across all customer interaction (Post,telephony,web-chat) writhing HMRC customer service group.
  • Hm Revenue & Customs
    Operations Manager
    Hm Revenue & Customs Oct 2015 - Aug 2016
    Liverpool, Merseyside, United Kingdom
    Operations lead in HMRC customer services office. Leading an operation group of 10 managers leading 90+ customer service advisors on telephony and post work.
  • Hm Revenue & Customs
    Team Leader
    Hm Revenue & Customs Aug 2010 - Oct 2015
    Liverpool, Merseyside, United Kingdom
    Leading teams of customer service advisors, delivering high levels of customer service. Dealing with Performance and HR/Attendance management.
  • Hm Revenue & Customs
    Customer Service Specialist
    Hm Revenue & Customs Oct 2008 - Dec 2010
    Liverpool, Merseyside, United Kingdom
    Dealing with customers contacting HMRC, working on telephony lines covering PAYE and Self Assessment

Andrew Wareing Education Details

Frequently Asked Questions about Andrew Wareing

What company does Andrew Wareing work for?

Andrew Wareing works for Hm Revenue & Customs

What is Andrew Wareing's role at the current company?

Andrew Wareing's current role is Senior Business Analyst - Making Tax Digital -at HM Revenue & Customs.

What is Andrew Wareing's email address?

Andrew Wareing's email address is an****@****.gov.uk

What schools did Andrew Wareing attend?

Andrew Wareing attended Liverpool John Moores University, Cardinal Heenan Catholic High School Liverpool.

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