Andrew Whitehouse Email & Phone Number

Dudley, Gb

Birmingham, United Kingdom

• Collate, calculate and administer wages for all weekly and monthly employees • Liaise with Accounts Team and external payroll provider to exchange payroll related data and information to enable duties to be completed.• Processing and completing of relevant SSP and SMP payments.• Resolve and correct all payroll queries in a timely manner• Produce weekly hours report of agency temporary workers• Check 7 day & >60 hour working for all temporary and permanent workers (weekly)• Ensure that all Inland Revenue requirements regarding payroll are met including managing P45/P46’s, P60 and P11d where appropriate. • Ensure any deductions to pay or pay increases are managed appropriately. • Monitor HR and payroll issues concerning employees e.g. Working time Directive requirements, failing to clock in, absenteeism and time keeping, etc. • Ensure pension upload files are correct and match pay slips• HR files: Maintain and update staff personnel files, ensuring that all documentation is correctly entered, including sick notes, maternity documents, employee correspondence etc.• Order and issue clock cards, award vouchers, and any other supplies required to carry out HR duties• Update 5S templates and chase auditors for missing audits (weekly)• Dealing with internal and external correspondence including insurance paperwork, medical information requests, reference requests, etc.• Ordering Safety equipment as per request, and allocating invoices accordingly• Chase managers to correct TMS anomalies (twice weekly)• Maintain HR database (TMS) to ensure information is accurate at all times• Undertake monthly TMS data integrity audits and ensure HR database errors are resolved• HR related invoices – reconcile invoices and return to the appropriate people for authorisation.• Supervising Time and Attendance system and communicate any technical problems to IT department

Birmingham, United Kingdom

• Input information from timesheets onto gross profit master schedule to collate all data for the week. • Be responsible for maintaining the purchase invoice tracker which includes coding invoices as they are received from suppliers, producing a weekly forecast of outgoing expenditure and relaying this information to the directors. • Calculate pay rates for agency employees – this is a split of liaising with account managers regarding specific pay rates as well as using standard pre-determined pay rates based on shift patterns.• Process sales invoice on the ledger based on the information taken from the working schedule.• Process agency PAYE payments from working schedule and reconcile against ledger information. Collate information and identify any discrepancies – the same would also be done for nurses registered via a limited company which involved processing gross pay through an umbrella company.• Run month end reports for full time employee’s monthly payments and reconcile against information on the ledger. Identify any discrepancies in the information held by the company and amend as necessary.• Calculate deductions from pay for pension contributions as well as arrangement for these payments to be sent over to the pension provider.• Input new recruit’s information on to the ledger adhering to company compliance regulations – this included ensuring that all necessary documentation was received for the new employee including right to work in the UK, verified bank details and any other necessary documents.• Liaise with HMRC regarding information received for updates to employee tax codes and provide information back regarding employee leaving dates, tax codes etc.• Weekly meeting with the finance director regarding weekly forecasts for incoming/outgoing expenditure, voicing any issues and organising workload.• Dealing with any arising payroll queries

Birmingham, United Kingdom

• Liaised with clients to fill private and NHS shifts.• Maintain a healthy relationship with nurses, keeping an up to date record of their availability for work and using this to efficiently plan my work.• Liaise with clients to maintain regular contact, enabling me to assess their requirements and use this to anticipate when services were needed.• Bring on new nurses to join the agency, ensuring all necessary compliance checks and right to work in the UK checks had been completed.• Working confidently towards set deadlines and targets ensuring all work was completed efficiently and on time. Personal targets were also set as a means of measuring skills and performance.

Birmingham, United Kingdom

My main role was to make calls to existing life insurance customers and potential customers to generate interest in either changing or taking out a new life insurance policy. With existing customers, I would confirm details and to make sure no circumstances had changed, if their circumstances had changed I would then update them on the internal system and pass the call the call onto a sales advisor to change their policy. If they were a new customer I would input their details into the system and generate interest in taking out a policy linking benefits to why they would need one, if they are interested I would then transfer them to a sales adviser to ensure they are given the correct policy.