Senior IAM Engineer & Technical Consultant for new and existing clientsPartnered reseller of Okta & JumpCloud IAM Cloud DaaS solutionsImplementation and consultation of Enterprise IAM solutions for cloud migrationsSME specializing in SSO, MFA, IGA, PAM, MDM & Cloud Hybrid integrationsCollaboration with stakeholders to identify technical business requirementsDevelop, maintain, update, and review IAM policies and proceduresDevelopment of automation for provisioning and de-provisioning account accessLicense auditing of SaaS application memberships and security access reviewsOwnership and documentation of operational business proceduresCollaboration with compliance specialists on regulation standards such as SOC2, NIST, etcStaying current with a wide variety of industry IAM & Cloud offerings

Managed Service Provider and SME for Microsoft, Google, Okta, and JumpCloudPrimary customer solutions expert for a variety of tiered support packagesIdentity Access Management (IAM) Engineer and cloud migration team leadSystem Administration escalation point and support ticket management specialistCloud Administration of Okta, JumpCloud, Azure, AWS, and moreMDM & Enterprise Endpoint Management of Servers, PC, Mac, Linux, & Mobile

System Administration of region wide Windows enterprise environment for over 1,500 endpointsProject management and implementation of SSO for Providers and Joiners, Movers, Leavers (JML)SME for Microsoft enterprise tools including SCCM, MDT, AD, and PowerShellSupervised weekly department training, new project teams, and other technology specialistsAnalysis and evaluation of procedures, work methods, and evolving needs for a growing teamOwnership of documentation, applications, OS deployments and in place upgradesRotated as 24/7 and after-hours hospital support for remote tele-health providers