Andrew Winstead Email & Phone Number

Houston, Tx, Us

Houston, Texas, Us

Customer-facing sales consultant; Used deep familiarity with company’s catalogue of products and their components to make recommendations to customers; Took feedback from customers based on their level of experience to further refine and improve recommendations; Built rapport with customers to help increase likelihood of one-time customers becoming repeat customers and regulars; Became familiar with operation of on-site laser engraving machine and use of the design software in customizing images and monograms to expand availability of the engraving service to customers; Traveled to Nicaragua to visit supplier and increase knowledge of manufacturing process

Houston, Texas, Us

Worked with website developer to implement custom Point of Sale (POS) solution that married brick and mortar sales with new e-commerce platform; Became the expert on custom POS functionality and operation; Assumed sole responsibilities for shipping, receiving, and inventory management including transition to custom POS from prior POS system; Established best practices and standard operating procedures for teaching others how to use custom POS; Learned the intricacies of the new POS from the developer to become the primary troubleshooter for errors in the new system; Used expertise with POS to rectify occasional inventory errors and adjust for inventory shrinkage

Houston, Texas, Us

Focus on IT and database administration tasks from Development Assistant position, with a special focus on continued development of the constituent database, auditing database content, solving database, network, hardware, and software problems, performing hardware and software updates, and automating reporting processes. Primary duties revolve around analyzing database content, analyzing problems as they occur and implementing solutions, whether with the SQL database or Jaspersoft reporting, and on-site IT support for hardware, software, and network malfunctions. Secondary duties focus on process and procedure documentation and optimization, inventory analysis, and preparing price quotes for necessary equipment purchases.

Houston, Texas, Us

Assisted CEO and Director of Finance and Administration. Helped them with analysis of financial information, and consolidated multiple databases used to record gifts into a single SQL database with powerful reporting features to greatly increase efficiency. Also in charge of compiling expense reports, creating agendas and related reports for staff meetings, creating videos and DVDs for staff use, and providing general office support.

Bachelor Of Science (B.S.), Biology

Biochemistry

Biochemistry